623 reviews

About Progressive

What We’re About

Progressive is a place where innovation and collaboration are a way of life. Each of our employees has a role in our success and together, we continue to find new and better ways to satisfy our customers and move the insurance industry forward.

With over 75 years of business, we ensure more than 13 million customers. People from all walks of life, all fields of business and all 50 states make up our diverse group of 26,000 talented professionals. With six large locations and hundreds of smaller claims and legal offices across the country, we collectively work toward our goal of becoming consumers’ number one choice for auto insurance. Join a company where you’ll be valued for your contributions—and love what you do.

Love What You Do

What’s it like to work here? We don’t stop until a project is finished—then we eagerly move on to new and exciting challenges. We’re a company that strives to move the needle forward each and every day, with the goal to test our limits and exceed expectations.

In our environment, you can bring new ideas forward and grow with confidence. Different ways of thinking are celebrated and hard work is rewarded every single day. And, if you ask our employees why they love working here, many will say without missing a beat: the people. We work hard as a team, and our employees are invested in each other’s success as much as their own.

We also understand the importance of work/life balance and our employees enjoy these benefits:

• Gainshare bonus program based on company’s achievement of annual performance objectives
• Flexible work arrangements
• Resources for your career goals, such as award winning training and annual tuition
• Award winning, supportive environment which includes Employee Resource Groups
• On-site medical facilities, dining venues and fitness centers at our main campus
• Offerings for a healthy lifestyle such as reimbursement plans for gym memberships
• Ways to give back through company matched charitable contributions
• Comprehensive benefits (medical, dental, vision, life) and a 401(k) program

Ready to find a job you’ll love? Visit us at

  • Our Analyst Professional Group helps people connect & grow with activities like networking sessions.
  • An employee completes a fitness assessment during an on-site health expo
  • Our Corporate Art group often leads employees on tours of our art collection.
  • The winning team from our Edison Innovation challenge celebrates at a reception in Cleveland.



Based on 623 reviews
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1 star
Work/Life Balance
Job Security/Advancement
Excellent team work envirnment
Customer Service Claims Representative, Springfield, VA - February 17, 2014
A typical work day consists of multi-tasking and incorporating outstanding customer service skills with administrative duties.

I have learned during my time with the company how to work efficiently, quickly, and accurately.

My coworkers and I have a great relationship; we always work together as a team.

The hardest part of my job would be the lack of consistency with receiving positive feedback.

The most enjoyable part of my job is the interaction with the customers. I truly love to give customer service with a standard of excellence, being able to smile and make their day better is the best form of motivation.


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Mayfield Village, Ohio
more than $10B (USD)
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