A staple of healthcare in the hispanic community
Billing Specialist (Former Employee) – Addison, IL – July 16, 2015
I had the pleasure to work at Progressive Medical Center for about 3 years. As part of the billing department I was in charge of knowing patients accounts from top to bottom. I personally handled Worker's Compensation and Accident cases. My day typical day would be split between different activities and tasks. I handled patients, lawyers, insurance agents, other physicians in person and over the phone. Working and aiding patients was the most rewarding part of my job. The clinic staff was great to work with. Everyone cared a great deal about helping the patients, which was a great encouragement to perform my job better everyday. I took great pride in working for such phenomenal doctors, and in hearing from patients what a positive impact we all had in their lives.
I was also in charge of contacting and attempting to collect from patients whose accounts had outstanding balances. My least favorite part was referring people to the company's collection agency. Although in many cases we had great results, not just collecting money, but also pushing patients to be responsible for their balances.