Pros: scheduling flexibility, pay, benefits, work from home opportunities, culture, extensive training
Cons: customer surveys were over-used during coaching, as opposed to technique or technical aspects.
Progreessive was a fun, fast paced place to work. The culture was terrific. Progressive is a diverse place and really invests in their employees. The amount of training I recieved was outstanding and the quality of the training is very high. I continued to get substantial raises and OT was always available but never required. I got to schedule my own
– more... time off, I never had to explain why I was taking a day off to anyone. They are incredibly flexible in regard to scheduling. It's a unique opportunity and a perfect blend of Auto Insurance and call center but not too much of either. – less