Cons: most feedback is subjective - one manager may like the way you do something, whereas another may dislike it
My day starts off logging into my computer and phone and is consistent phone calls, emails, snail mail and instant messages throughout the day solving customer issues and investigating claims.
I talk to so many people throughout the day from customers, body shops, rental car vendors, police, witnesses, business owners, etc. Some people are angry at – more... me, some are not. They are frustrated and do not know what the next step is; which is where I come in to explain the process and follow up accordingly.
I have learned to treat others the way I would want to be treated if I were in their position and also to be very calm and collected while I speak with people. Kill them with Kindness!
The management varies from understanding how to best allow you to grow to those would want to mold you into what they want you to be like. I have had a mixed bag of management, but I have learned how to take away something useful from almost every one.
The coworkers also vary. Typically, people are looking out for themselves, but every once in a while, you will run into someone who is genuinely wanting to help you out. The work is mostly independent but sometimes working as a team.
This job is not for someone who cannot multi-task!
The paycheck is more than acceptable most times and they will reward you for hard work. – less