Pros: benefits (vision, dental, medical); on-site restaurants, gyms and healthcare facilities.
Cons: stressful; top down management approach
At the call centers you work long days with irregular hours. In exchange for that schedule you receive an excellent benefits package and additional perks like onsite restaurants, gyms, healthcare facilities, art/culture events, etc. It's as if they never want you to leave. The call centers are often improperly staffed leading to either excessively long – more... lulls or extremely high call volume. Room for advancement is plentiful because the company is so large however it might take 3-5 years minimum for someone to move out of the call center. – less