Customer Service Representative/Call Center (Current Employee) – Mayfield Heights, OH – March 28, 2017
Management is bad and they don't help you as far as training goes they just throw you out on the floor and expect you to be verbally abused by customers on the phone and take it then I'm not understanding that the customer service reps are doing all the work why is the CEO making a million dollar bonus every year. The only thing good about this company is the benefits
Insurance Sales Consultant (Former Employee) – Colorado Springs, CO – March 27, 2017
If you go the sales route, it can be a little stressful with all of the interviews and tests before you know you actually have a job. Once your actually working for the company, you will love it. They definitely take care of there employees, and the work site is amazing.
Claims Adjuster (Former Employee) – Waukesha, WI – March 26, 2017
A typical work day involved running around writing estimates and closing claims as fast as possible. If numbers were met you were fine but if you fell behind you were expected to work at all hours to get the job done. Expectations were not reasonable and there was no work/ life balance.
Claims Adjuster (Former Employee) – Phoenix, AZ – March 22, 2017
The company was great to work for initially. A bad manager in the company drove employees away from the company.I think if the manager would have been removed sooner the company would have been great to work for.
Customer Service Representative (Current Employee) – Austin, TX – March 16, 2017
They spend a lot of time convincing their employees of their culture but don't follow through. Training was great but being on the floor was a nightmare. Call volume was high all year around, manager would only provide numbers if your metrics were low and did little to support or help with fixing metrics. CSR job is really a sales position. No support for escalated calls/cancel requests. Pay was great but not for the stress it induced. I was always given additional tasks outside of my job description to 'prepare' me for an advancement that never happened. Turn over at this company is high for a reason.
Insurance Customer Service Associate (Current Employee) – Riverview, FL – March 14, 2017
I loved my job at Progressive. If you are someone who goes to work every day, enjoys flexible scheduling options, and great benefits, it is for you. The only reason I had to leave was because I relocated to an area that was out of range. I will miss this job, and am very disappointed that my journey with them is ending.
Too many to list. Everything you can think of in the way of perks.
Senior IT Systems Engineer (Former Employee) – Colorado Springs, CO – March 9, 2017
Your typical day is centered around keeping up with all of the happenings in a large computing environment. These happenings can include problems, changes, disaster recovery, and so forth. You quickly learn to prioritize tasks while keeping the environment online and running optimally. Management changes are routine as leadership makes changes based on business needs. The hardest part of the job would be the pull in many directions as the environment is vast and complex. The rewarding part of the job is the camaraderie that develops within the team.