Progressive Employee Reviews

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Great place to work if you come in at the right time.
Claims Generalist (Current Employee) –  Schaumburg, ILOctober 15, 2017
Progressive is a great place to work that provides a great salary if you come in at the right time. I am definitely here at the wrong time where Chicago is EXTREMELY short staffed. You also need to have a tough skin to work here because you will no doubt get yelled at by customers.
Pros
Great pay, Good time off.
Cons
Healthcare really sucks, tend to overwork till you get the hang of the job which can take a year.
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Good workplace with great benefits and nice coworkers
IT Application Programmer (Current Employee) –  Mayfield, OHOctober 13, 2017
Gainshare is great profit sharing program. This makes up around 20% of your actual income in Progressive. The benefits are great with free MSDN subscription for developers.
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Overall Good Experience
IT Engineer (Former Employee) –  Mayfield Village, OHOctober 12, 2017
Progressive is a good place to begin a career in Information Technology. I would have been happy to stay there had there been any opportunity for career growth and advancement. Many of my coworkers would agree that the only way to obtain a decent raise or move to a position at a higher pay band was to quit and come back in a year. Overall, I did enjoy working for Progressive. The culture and people make it an attractive place to work.
Pros
Culture, Benefits, Profit Sharing
Cons
Lack of advancement, small raises despite rave reviews
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Employees Should be Seen and Not Heard
Claims Adjuster (Current Employee) –  Spokane, WAOctober 11, 2017
The headline is a bit cynical, but the reality is that you don't really have the option to stand behind your belief on what is right or wrong within the work environment. The job itself is manageable, it's the way that they distribute workload that seems to be a controversial topic. It seems that the better you are at your job the more work you WILL do, that is the end result. If you present facts, figures, group opinion, etc. you are seen as an instigator and not a "team player". Again, although this seems like a gripe its not, its just a glimpse at a day in the life of.... Apply and work there for yourself, its not like a rated the overall experience that poorly, just not an ideal place to work.
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Progressive
Total Loss Specialist (Former Employee) –  Santa Clara, CAOctober 11, 2017
Fast paced environment. After 3-4 months you either sink or swim. Solid training, great team and great co workers. Enjoy the culture I just did not care for the constant work load. No feeling of accomplishment as the task just keep pouring in on an hourly basis. Would be better off as a team claims environment.
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Best ins company
Claims Processor (Current Employee) –  Tampa, FLOctober 11, 2017
I love working here. This is an awesome company that takes interest in the development of the employees and give you room to grow and endless opportunities.
Pros
Great benefits
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Management
IT Manager Product Delivery QA (Current Employee) –  Mayfield, OHOctober 9, 2017
I have had several senior managers that have been fantastic. I am just stuck with no near resolution to move to a new role due to lack of head count remaining the same for the next 18 months.
Pros
enviornment
Cons
Management in the senior level
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Shady, Very Shady
Licensed Claims Adjuster (Former Employee) –  Mayfield, OHOctober 9, 2017
Too many cliques and too much nepotism. It might be a good place for 1st time employment or a recent college graduate. Otherwise the pay scale and advancement opportunities are not really there.
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Great company
Customer Service Associate (Former Employee) –  Riverview, FLOctober 6, 2017
Great company to work for but taking phone calls can become a pain. It's a boring job and very sedentary. You have to meet weekly and monthly goals for sales even though they say you aren't selling. It's a good job overall of the phones are something you're ok with and don't mind having to persuade ppl to get heowners or renters insurance policies
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I loved the job the schedule is just not good.
Sr. Claims Adjuster (Former Employee) –  Austin, TXOctober 6, 2017
I wish they had better schedules. It's a stressful job but when you feel that your company cares you push through. I thought Progressive did a great job in showing it's employees that it cared.
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Good people to work for
Driver (Former Employee) –  Arlington, TXOctober 6, 2017
Was OTR driver and switched to local which I very much enjoyed but the 39 miles to and from work every day with the whole route under construction took 90 min each way.
Pros
Had plenty of unloading for exeercise
Cons
The drive to work and back
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Aweful
Supervisor- Customer Care Department (Former Employee) –  Rancho Cordova, CAOctober 5, 2017
You are just a number in a revolving slew of new Employees. They set unrealistic expectations, micromanage everything, and try to act like they care when they clearly don't.
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Not your typical Call Center
Sales Consultant (Former Employee) –  Colorado Springs, COOctober 5, 2017
As a former Sales consultant at Progressive, the job is not your typical call center job. It is not a stressful, heavily metric based role. Progressive's core values revolves around servicing customers but as well as employees. They make absolutely sure to take care of anyone working there.
Pros
One hour breaks after training
Cons
Can be stressful to deal with phone jobs and sales
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no fair pay for women or anyone of ethnic background
B2B Sales Representative (Former Employee) –  Draper, UTOctober 4, 2017
There was no consistency in business practices or hiring and promotions, Very sexist toward women and territories are not divided fairly. Upper management is like the good ole boys club. Remote jobs without any support from management and/or sales team. Lots of after hour work after putting in a long 15 hour day, not appreciated and takes away from family life. You always had to be on call for VP's and management at the top of a dime.
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Productive Fun Workplace
Medical Coder (Current Employee) –  Plymouth, MIOctober 3, 2017
Inclusive, fun place to work. Many events thrown; culture club, cookouts, outings, team bonding experiences. They offer many benefits, and gainshare for all employees.
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Great Place to work
Regional Claims Manager (Former Employee) –  Little Rock, AROctober 3, 2017
Very caring company , job can be demanding and you must be a great communicator and able to verbally de escalate situations to bring about an amicable resolution
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Not bad
Service Consultant Associate (Current Employee) –  Riverview, FLOctober 3, 2017
Not bad but not great. It lacks in pay and flexibility for time off. The hours are horrible and will rob you of relationships and a life. You can not change your hours for a year of being there and the options to pick really have their downfalls all the way around.
Pros
no one looking over your shoulder, good benefits, doctors office on site, environment is good
Cons
hours, pay
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Great place to work
Direct Sales Representative (Current Employee) –  Colorado Springs, COOctober 2, 2017
Laid back workplace, easy to talk to coworkers. Decent training but it was great that the licensing was paid for. They try their best to accommodate a work life balance in times if need.
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Flexible work schedules with very fair pay and benefits.
Blended Representative (Current Employee) –  Tampa, FLOctober 2, 2017
Flexible work schedules with very fair pay and benefits. Management is supportive and company culture values integrity and fairness. Often very busy for jobs on the phones.
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great place to work
Multi-lines Specialty Agent (Current Employee) –  Riverview, FLOctober 2, 2017
Progressive is employing all levels of experience, be prepared to put a year in, all promotion is from within. Outstanding opportunities for growth and development.
Pros
gym, paid training
Cons
split days off
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Overall rating

3.8
Based on 1,388 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.9
Job Security/Advancement
3.5
Management
3.4
Culture
3.8