Productive and diverse job to work at
Customer Service Representative (Current Employee) – Cleveland, OH – August 22, 2017
On a typical day you receive up to 75 calls a day related to insurance questions, policy issues or billing problems. Throughout my career there I've learned how to deal with difficult customers, how to overcome problems, as well as how to educate customers and coworkers about insurance. The hardest part of job is letting the customers know that there's nothing you can do to lower their bills or when you're unable to resolve an issue for the customer right away. However, the most enjoyable part of the job is being able to help the customer and making their day.
Helping resolve problems, making people happy, work environment
short breaks, angry customers