A/R Coordinator (Current Employee) – Mayfield Heights, OH – December 21, 2013
The first month I worked there I was introduced to the CEO, I knew this job was going to be great. In all of my careers have I felt significant and this job definitely puts you in the light. So many choices so many oulets for you to try new things in and out of the community. And lets not talk about the bonus!!! If you are able to get a job here in corporate offices never ever leave!!!
The management and the human resource department made this job unbearable. They work together to ostracize you out of a promotion or a position to give it to a chosen source of their own. It is really sad to know that this still occurs within employers.
Overall Progressive is a decent company to work for. Except for the fact that they work you like a trained monkey and get onto you about the little stuff. But they don't pay very well, and the Management for the most part is totally useless.
Not to mention there is absolutely no room for growth in the company. I worked there 2 years and was top 10% in the company in sales and they pay new trainees more than i was getting paid.
Its a great place to be if you want to turn your brain off and get treated like garbage all day. If you can do that the benefits are great.
Production Mail Specialist Senior (Current Employee) – Highland Heights, OH – June 21, 2016
I learned a great deal from Progressive including how to be a leader and about my management style. I learned that everything here is earned and YOU have to make what you want happen. As with many employers, my co-workers are the best part of my job. They keep it friendly, and interesting.
Insurance Consultant (Former Employee) – Colorado Springs, CO – June 18, 2016
I worked as a insurance consultant, or customer service rep. I was there for a little over a year. Progressive's culture is for the most part pretty good. They believe in a work home life balance and that I liked. I also liked that you had all the time in the world to work with a customer. They did not care about your handle time. What I didn't like was that Progressive is very stat heavy. Meaning that they really do not care about the quality of your call. They care more about how you do with the different cross selling they have for the company. This got very annoying as time went by. Progressive does give you a bonus check at the end of the year depending on how well you cross sell. I never got any recognition on any of my good calls or compliments I got from a customer. The calls never stopped. Management said it was because of their high turn around.
IT Systems Engineer (Current Employee) – Colorado Springs, CO – June 16, 2016
For an entry level candidate, Progressive provides an excellent entry platform for the young IT professional. Having the ability to interact with technologies both old and new provides an excellent insight to how a corporation implements these technologies for their goals. The people you work with are very knowledgeable and provide a lot of information to learn from.
Instructional Designer (Former Employee) – Mayfield Village, OH – June 13, 2016
My division was impersonal and cold. Others are better, some are worse. Learned a lot about project management and processes. Mistreatment by managers is common, but not all of them are like that. (Mine was especially abusive.)The hardest part of the job was the dehumanizing culture, the best part was challenging problems to solve and always learning something new.
Customer Service Representative (Current Employee) – Riverview, FL – June 11, 2016
I learned great customer service handling skills and listening skills from training. I also learned a great deal about insurance in general and how it works. The information that was given to me was never open for interpretation but was well defined in training.
CSR - Customer Service Representative (Current Employee) – Mayfield Village, OH – June 9, 2016
Progressive is busy all day everyday. It is a great place to work and I have learned a lot especially regarding insurance. The company does rotate us amongst managers so I have had a few and they were all nice. The hardest part of the job I would say was having several hundreds of calls on hold and call volume increasing and not enough staff. The best part of the job was the gainshare at the end of the year.
Home Health Aide (Former Employee) – Brooklyn, NY – June 7, 2016
Typical day at progressive was normal, we have to call in and out to receive our hours for the day. The employees we dealt with were some times rude and often gave incorrect information, at some points that was the hardest part of my day dealing with the employees and my greatest part was knowing i successfully finish my work as a care giver and my client was still alive. Often times i would ask for management but they weren't to understanding of the situation.
disability, okay hours when avaliable
long wait for a case, unable to get in contact with a agent, no work, bad communication skills