Progressive Employee Reviews

Found 1,046 reviews matching the search
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First experience in the industry
Senior Claims Adjuster (Former Employee) –  Cleveland OHFebruary 20, 2017
Job skills learned on the job and within classroom atmosphere with progressive leading the way in the industry

Supervisors were approachable and easy to speak to
Pros
work experience
Cons
stress level high
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Good Solid Company that lives up to their name
Sr. Manager (Former Employee) –  Riverview, FLFebruary 20, 2017
They endeavor to be innovators (Progressive). While I won't pretend they always succeed, it happens more than it does not. Their work/life balance, casual work environment and people oriented business all work in their favor. They are a large organization and advancement can be challenging. But many feel good about staying with them for upwards of 10 years.
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Great Place to Work
Customer Service Representative (Former Employee) –  Highland Heights, OHFebruary 19, 2017
The work-life balance here was excellent, and the pay was great for the position. Also had some excellent benefits such as paid time off, paid holidays, 401k and on-site lunch.
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knowledge is power
Liability Adjuster (Former Employee) –  Lynnwood, WAFebruary 19, 2017
the company believes in treating customer with utmost respect. They start with their employees. as far as being a liability adjuster, they make fair assessments.
Pros
work environment
Cons
hours, stress
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Great place to work for opportunity.
Claims Generalist - Auto Damage (Former Employee) –  South Plainfield, NJFebruary 16, 2017
Everyone is willing to help out. All you have to do is ask. Finding the right mentor is key. Just because someone has been her for a long time does not necessarily mean they know what they are doing.
Stressful job. But the bonus makes it worth it
Pros
Gainshare - Money
Cons
Verryyy high standards. Not really a con. Only if you cannot keep up
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Don't expect excitement
Sales Representative (Former Employee) –  Phoenix, AZFebruary 16, 2017
Very repetitive, has been going more towards a quite strict work environment. You are monitored vertu closely and critically.
Pros
Work from home opportunities
Cons
Strict
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Great Place to work
Service/ Sales Consultant (Former Employee) –  Austin, TXFebruary 14, 2017
GREAT COMPANY TO WORK FOR! Has such an amazing team that develops you and is always looking out on how to help you. If I didn't move back to the Bay Area from Austin, TX I would have been there still.

Great Culture and Great People to work with!
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Business Exposure
Network Team Leader (Former Employee) –  Canfield, OHFebruary 13, 2017
The role of claims adjuster allows an individual to gain exposure to business principles and industry drivers that few other occupations provide such insight. Not only the ability to put an evaluation in economic terms on something that at times is intangible, but also being pragmatic in the consideration of the lowest ultimate cost.
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Progressive - Stay Clear
Claims Supervisor (Former Employee) –  Orlando, FLFebruary 10, 2017
Management is not good. You always feel like you have a target on your back. Look out for yourself and don't trust anyone. They promote fear in senior leaders. They say they have an open door policy, but behind the scenes they frown upon it. Its all a show.
Pros
Benefits
Cons
Poor senior leadership
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Good only for recent college grads
Casualty Specialist/Claims Adjuster (Former Employee) –  Richardson, TXFebruary 10, 2017
If you are looking to get into insurance, this company will train you very well.
It's unlikely that you will stay here though.
Pros
good training
Cons
very young hires
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Injury Claims
Bodily Injury Claims Adjuster (Current Employee) –  Phoenix, AZFebruary 10, 2017
Good people. Work your way up culture. Typical day for me is 9am-6pm. Between taking inbound calls, placing outbound calls, meeting with customers, completing liability investigations, documenting files, ordering and reviewing police reports, taking recorded statements from people after accidents, and participating in meetings,your day will definitely be full. It's not hard work, there's just a lot of it. The volume will keep you on your toes.
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Progressive will suppress your growth and motivation
MANAGED REPAIR REPRESENTATIVE (Current Employee) –  Los Angeles, CAFebruary 9, 2017
The nature of an insurance company is to cut costs and maximize its shareholder interests. Progressive is very good at ripping off customers and employee salaries and resources. Don't work here. Stress and anxiety fueled company.
Pros
they give you a car/billboard and make you pay for it.
Cons
all aspects of the job
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Supportive of growing employees
Finance Fraud Specialist Sr (Current Employee) –  Mayfield Village, OHFebruary 9, 2017
Some companies rarely show their employees they are appreciated. Yet Progressive takes the time to always reward and acknowledge their employees.

Like most companies you may run into a few issues here and there. However the open door policy at Progressive is very comforting during times of conflict. They provide several classes addressing the different ways you can address any issue. Always looking for a way to make the company a place of happiness.

Depending on the area you work in the job may be more demanding at different times of years. In slow times of the departments employees are encouraged to "loan-out" to other departments and learn more about other business areas.

I've never worked for a company that offer several learning classes and courses to help their employees grow in their skills.
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Progressive
Senior Multi-lines Claims Representative (Former Employee) –  PennsylvaniaFebruary 8, 2017
Progressive can be a great place to work if you have the right personality for the corporate environment and culture that existed when I worked there. I do not miss it.
Pros
Salary
Cons
Everything else
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Great culture in terms of diversity, technology, and innovative solutions.
IT Project Manager (Former Employee) –  Mayfield Heights, OHFebruary 6, 2017
Typical day included interactions with project team, sponsors, and key stakeholders in support of project, program, or portfolio assignments. Learned how centralized Enterprise Project Management Office (EPMO) functions can serve needs across a broad spectrum of organizational business areas.

Culture was diverse, and encouraged risk taking in pursuit of solution building. Although leadership was strong, support for those positioned as change agents remained critical to personal success.

Most challenging element of the job was assignments where support was inconsistent or inadequate to satisfy the goals of the project or program.

Most enjoyable part of the job was delivering IT outcomes that impacted the bottom line in substantial ways, and strengthened the company's pursuit of becoming the number 1 national insurer.
Pros
Access to modern technologies, tools, and training.
Cons
Inconsistent and/or inadequate processes that were candidates for Lean refinement.
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Great place to work and grow
PIP Legal Assistant (Former Employee) –  Maitland, FLFebruary 5, 2017
Progressive is an excellent company to work for, so long as the supervisor or managing person is "properly" trained to handle the volume of it's employees under that person's supervision and coaching, etc. The training and furtherance of education is readily available and free, so the problem is hiring and training the persons in charge, so that the employees can work to their full potential!
Pros
Excellent benefits and perks
Cons
extreme volume of work to each individual and poor management of same
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It ok
Sales and Service Representative (Former Employee) –  Tampa, FLFebruary 1, 2017
• Served as liaison between customer and manager to resolve customer complaints
• Handled complex, escalated issues independently
Pros
benefits
Cons
Your growth depends on networking w
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Ups and downs
Claims Generalist (Current Employee) –  Honolulu, HI 96814January 31, 2017
The claims world is never easy. The people you work with at Progressive make it a fun environment if there aren't any toxic employees. There is a political game but I suppose that's everywhere you go. "They say" tenure doesn't matter, but that's contrary to what I've seen. Usually, you'll work more than the allotted 8 hours and that really affects work/life balance. If you can't manage the work within those 8 hours and ask for help from managers, you're placed on an action plan which counts against your performance evaluation which in turn affects your salary. So, if you're like me, you'll work more than 40+ hours a week. Upsides are being able to help customers everyday and be a positive light when they've just experienced a terrible accident. It makes you feel good doing the work for good people. The negatives are dealing with terrible people and getting surveyed by them, which in turn, affects your raise at the end of the year.
Pros
The people you work with
Cons
work life balance
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Yes, ping pong table
Sales Consultant (Former Employee) –  Phoenix, AZJanuary 31, 2017
Unprofessional VP of sales who writes disparaging emails to supervisors about the representatives. Unprofessional management team. Unrealistic and irrelevant practices by management.

Fun place to work and interact with customers and co-workers.
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great work culture and facilities
Claims Representative (Former Employee) –  Mayfield Village, OHJanuary 31, 2017
I worked here during recession, compensation was an issue. the only reason I left was to increase my income. A career worthy company.
Pros
nice facilities very clean and up to date.
Cons
compensation
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Overall rating

3.8
Based on 1,065 reviews
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Work/Life Balance
3.6
Compensation/Benefits
3.9
Job Security/Advancement
3.5
Management
3.4
Culture
3.8
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