Progressive, looks great on paper, the co-workers are all great, but the work life balance is not that great. As a Claims Adjuster in the call center you will have one day during the week off and one day during the weekend off, not back to back. For Example, you will be off Saturday and off Wednesday. Not much time for "life."
Workload - Turn them and burn them. you will average 12-16 claims per day, and will need to answer phone time.
Training - Training people are awesome but once you are on the floor. It will depend on your Manager how they coach and train you. It is not across the board and every Manager is different. Just like Corporate right? Yes, however, when they change you from one Manager, where you are doing great and have awesome stats and customer service survey, then switch you to another that is incompetent, your stats go down and their coaching needs coaching
Work environment - "Do as I say" mentality, need I say more?
employees are always complaining about the work load, the special treatment towards certain employees, shift bids, scheduling, and their Managers, except a couple of good ones. I only know of one good one.
As a former Supervisor myself, this place needs some Management training.