Stressful Workload, but great company
Claims Adjuster Senior - Central Claims Unit (Former Employee) – Mayfield Village, OH – November 21, 2016
Typical day involved receiving new claims (anywhere from 5-20 per day), reviewing the claims, contacting all involved parties, completing liability and coverage investigations, and advising all parties of outcome of those investigations. Some claims required mailing of letters, multiple contacts attempts, lengthy interviews/investigations, and follow-up, others were done on the first call. The sheer volume of the claims was the overwhelming part.
Co-workers and management were great. Not a lot of socializing, due tot he workload, but we tried sometimes.
Hardest part: the amount of files received and the amount of time required for each file
Enjoyable part: helping people get their claims settled as quickly as possible