Great Coworkers but poor management
Claims Adjuster (Former Employee) – Frederick, MD – November 6, 2017
I absolutely loved the people I worked with, however as an employee you are simply a number to management. I would come in an check voicemails and emails. And then start working on claims. If it's not a crazy day you can take lunch, but most people eat at their desk. I tried to wrap up on time, but usually ended up staying about 30-45 minutes after the "end" of my shift to try and stay on top of the inventory. In the summers you will be working 6 days a week and likely 60 plus hours. A lot of coworkers take their computers home and continue to work in the evenings. They started hiring more adjusters about 6 months after I came on and the workload wasn't too crazy when I left, but my first year was insanity in terms of the amount of work we were given to do. People were dropping off left and right and then we were slapped on the wrist for poor performance. I became better at the job when the workload lightened, but didn't have a very good supervisor and I never felt like anything more than a statistic to our office manager.
Best part of the job, hands down, are the coworkers who were willing to jump in and lend a hand whenever they could. Everyone wanted to help each other and it was my coworkers who made going into work bearable.