Progressive Employee Reviews in United States

Found 839 reviews matching the search
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Nice place to work
Customer Service Associate (Current Employee) –  Tempe, AZDecember 26, 2015
CONFIDENTIAL - Is completely anonymous and will not be shown with your review. There is no comment at this time. Thank you.
Pros
N/A
Cons
N/A
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Great Company
Customer Service Representative (Former Employee) –  Riverview, FLDecember 24, 2015
Awesome Place To Work / Relaxed Atmosphere/ Great Co Workers Great opportunity for advancement / Great Management Team / Excellent Working Conditions / Good Training Program
Pros
Benefits
Cons
Pay
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Great place to work.
Processing Sr POC (Former Employee) –  Mayfield Village, OHDecember 24, 2015
Has a great work/life balance. Can work from home up to 4 days per week. Offers Gainshare, great benefits. Hard to move up in the company. Better off leaving the company and then coming back.
Pros
work from home
Cons
nearly impossible to move up in the company from Customer Service
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Good management
Cust serv (Former Employee) –  Colorado Springs, CODecember 18, 2015
A typical call center, What you learned management co workers
the hardest part of the job, the most enjoyable part of the job
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great place
Claims Customer Service Representative (Former Employee) –  Mayfield Heights, OHDecember 17, 2015
great place to work for. great company and coworker. management is ok. alot of micro managing. management is very helpful.
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Productive and great place to work
Customer service/Sales Agent (Former Employee) –  Mayfield Village, OHDecember 16, 2015
Very fun and an overall great place to work. The co-workers at Progressive were good to work with and the management was always around in the event if you had a question or needed help with something.
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Wonderful place to work with a great work atmoshpere
Customer Service/ Sales Agent (Former Employee) –  Mayfield Village, OHDecember 16, 2015
Helping customers is the best part of the day knowing that I helped solve any possible issues with policies and helping with endorsements on auto policies.
Pros
Benefits
Cons
Management is not consistent
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Poor Work Life Balance
Claims Representative (Former Employee) –  Torrance, CADecember 5, 2015
If you work very hard you'll be able to move up in the company within a few years to a position where you will be even under more stress and have no life at all.
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great place to work
Phoenix, Arizona, Inbound Sales Rep (Current Employee) –  Phoenix, AZDecember 2, 2015
awesome company to work for! they work well with you and are very understanding! I would recommend anyyyyyyyyyyyyyyyone to work for them!
Pros
take lunch and break when u want to, allowed to eat at desk, allowed to have cellphone at desk, take breaks and lunch when u want
Cons
Tuition reimbursement is only 2000 per year
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Decent place to work
IT Warehouse Specialist (Former Employee) –  Highland Heights, OHDecember 1, 2015
Like any other job it had its pros and cons. Pro's are that it pays well and is pretty laid back and easy to learn the work. On the other hand, the con's are that it is a very politics based company to work, so just because your a better worker or work more throughout the day than another, doesn't mean you'll get hired (from being a contractor) or keep your job for that matter. They make it clear that there focus there is not on getting people hired in, but rather the employees progress and happiness is most important. I can understand this to an extent, but sometimes being a contractor, which is like a temp., means you get the short end of the stick in the end.
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Productive Workplace
Customer Service Representative (Former Employee) –  Mayfield Village, OHNovember 30, 2015
Although my employment was terminated after 17 years, I have nothing but positive things to say about this employer,

It is a good place to work and I would recommend Progressive Insurance to others.
Pros
Good pay, good people.
Cons
Not easy to please.
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Amazing
Claims Loss Reporting Agent (Former Employee) –  Riverview, FLNovember 29, 2015
Everyone there is so embracing , the call flow isnt too over bearing but given that youre dealing with car accidents it can vary depending on the time of year. The managers there were great and very receptive towards their reps and provided great feedback to us.
Pros
bonus
Cons
n.a
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Great friendly place to work.
customer service representative (Former Employee) –  Mayfield, OHNovember 24, 2015
Work 1-10
Management was wonderful as well as co-workers.
Hardest part was dealing with customers.
Most enjoyable was helping customers.
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The people I worked with were wonderful and felt like family.
Sales Representative (Former Employee) –  Riverview, FLNovember 21, 2015
It was a company that grew into the fourth largest insurance company. It was very innovative and not afraid to take risks. Always taking chances to change in order to grow, profit and make themselves different from the rest.
Pros
Enjoy the camaraderie with my co-workers.
Cons
Large company hard to move up.
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There is a reason they pay so well
claims adjuster (Former Employee) –  Madison, WINovember 19, 2015
The work itself is not particularly difficult. If you are good at problem solving, critical thinking, negotiation, and assertive decision making you will be successful.
The work load is unrealistic, which causes your work/life balance to become all work and no life. The annual salary saves the company from paying overtime to each adjuster, because you will work overtime regularly (read: daily) to get through your workload.
Pros
Great coworkers, great pay
Cons
Little time away from work
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Great Company
Claims Generalist Associate (Current Employee) –  MarylandNovember 18, 2015
It is a great company to work for. The company culture is a very positive one that empowers its employees with training, embraces diversity and believes in a work life balance.
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Great Place to work
Adjuster/Managed repair representative (Former Employee) –  Plainfield, NJNovember 16, 2015
Worked here for over 15 years, learned a lot from Progressive insurance company in ways of Corperate America. Progressive had a Re-organization and I was let go.. But I'm not bitter, On to greener pastures. Thanks Progressive..
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Overall Progressive is a great company to work for.
IT Security Engineer Sr (Current Employee) –  Mayfield Village, OHNovember 11, 2015
Overall Progressive is a great company to work for. The company culture is a very positive one that empowers its employees with training, embraces diversity and believes in a work life balance. As with any large corporation there are pockets of mismanagement, but this does not overshadow the pros of working here.
Pros
Companyculture is a plus.
Cons
Some pockets of mismanagement and unrealistic expectations.
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Best company to work for
Service Consultant (Current Employee) –  Tampa, FLNovember 8, 2015
I'm a Service Consultant who services auto policies which entails explaining rate increases, processing policy changes, reinstating policies and things of that nature. I've been with the company a little over a year and have already been promoted to become a Chat Rep and I can not be any happier. The benefits are great, the dress code is super relaxed and the environment is family-friendly, and your job is secure as long as you do it. There are soooo many reps that have been there going on 10, 12, 15, 20 years, so the company is more than stable. I've had over 20 jobs and nothing beats this one!!
Pros
1.5 hr lunch, competitive pay, no micromanagement, over-time
Cons
Non
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Interesting place to work
licensed insurane agent (Former Employee) –  Phoenix, AZNovember 3, 2015
I loved the contact with people I worked with, as well as customer contact. I am a people person and enjoyed educating customers, sharing my knowledge, helping them to make educated decisions and grow and retain the business
Pros
Working independantly
Cons
schedule was a split shift
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Overall rating

3.8
Based on 857 reviews
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