Find companies:
Progressive
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
580 reviews

Progressive Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Working with the general public provided reward with customer service
Sr Commercial Adjuster (Former Employee), Northwest statesFebruary 24, 2015
Pros: ability to meet new people provide them with a better understanding about coverage and service.
Cons: not having a work life balance and support from managers when needed.
Job required allot of travel requiring proper planning to achieve time lines set by the company. Standard set same for all field reps despite miles traveled.

I was able to obtain a better understanding of coverage, obtain additional training for frame repair along with other helpful skills needed to provide quality service.

Through the course of employment managers changed frequently and with each new manager required a new process for claims resolution per managers understanding.

Co-Workers depended allot on my knowledge of trucks, trailer and equipment and tried to be available for support and help along with training of four new filed adjusters.

hardest part of the job was trying to find a home life balance with traveling on an average of 4k miles per month.

Enjoyment. Once a year the group, region had a meeting along with fun events. Spending in person time with each person brought everyone closer as a unit.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Progressive
Claims Adjuster (Current Employee), Louisville, KYFebruary 24, 2015
Pros: flexability
Cons: small office in louisville
Progressive offers an extensive benefits package. The work environment and flexibility is amazing. The people who work there make the company. The only downside is that the Louisville, Kentucky office is small. There is room to move but it takes time.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
a good place to work
Claims Representative Intermediate (Former Employee), Salinas, CAFebruary 24, 2015
the most enjoyable part of the job was being able to learn something new everyday that helped me improve my customer service skills as well as problem solving skills
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company
Customer Service Representative (Current Employee), Mayfield Heights, OHFebruary 24, 2015
Pros: cafeteria
Cons: high call volume
Great company to work for. Good benefits and pay. Supervisors always there to help. vERY HIGH CALL VOLUME. Overall good company
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Environment
Sales (Former Employee), Austin, TXFebruary 23, 2015
Pros: great job culture and room of advancement
Cons: only customer communication is via phone
Great place to work if you are okay with being an operator. All communications are via phone. Other than that, great place to work. Advancement opportunities are available. Gym, personal trainer, and Doctor are on site!
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Amazing company to work for
Customer Service Representative (Current Employee), Colorado Springs, COFebruary 21, 2015
Job objectives are to be available to take customer calls and resolve complex issues while remaining professional and kind in a timely manner.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
ok job
Customer Service Representative (Former Employee), Tampa, FLFebruary 15, 2015
Its a job but its not stable, just do your job and look for a new one when there. They will not address anything but just fire you. 6 month job only.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Company
Customer Service Representative (Current Employee), Mayfield Heights, OHFebruary 14, 2015
Progressive treats their employees well. The pay and the options to move up within are awesome. However i feel management could be selected better,
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Call center envirenment
Sales Representative (Current Employee), Austin TxFebruary 14, 2015
Pros: bonuses and gain share
Cons: new changes
I enjoy working with the clients but its a call center and Progressive has changed over the four years I've worked there and would like to pursue a career in Ins working for an independent broker
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awesome place to work
Bilingual Commercial Direct Sales Associate (Former Employee), Austin, TXFebruary 10, 2015
• Worked as Customer Service Support Specialist in a fast paced inbound and outbound call center. I offered solutions based on card members’ needs with the goal of negotiating immediate payments, all while working in a team based call center environment.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A company that cares about their employees.
Customer Service Representative (Current Employee), Mayfield Village, OHFebruary 10, 2015
Pros: the atmosphere and work enviroment is very friendly.
Cons: the snow...
A fantastic place to work, they treat you very well. The only reason I am looking someplace else is to relocate...........
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Friendly Environment
Customer Service Associate (Current Employee), Tampa, FLFebruary 10, 2015
Pros: family oriented environment
Cons: difficult to promote with in the company
• Take inbound customer calls ( policyholders, dealers, agents),in order to handle inquiries and transactions for a single line of business.

• Solve problems, educate and answers questions from customers regarding coverage, rates, billing issues and general policy reviews.

• Identify the customers' insurance needs and recommends additional products and coverages.

• Process cancellations, renewals, reinstatements, endorsements, payments, and state/federal filings on Progressive systems.

• Part of a specialty team that handles four most unique states( New York, New Jersey, Massachusetts and North Carolina).

• Paticipate in on going training on insurance regulations and guidelines to ensure I am maintaining the highest level of accuracy.

Management is easy to approach and professional.

The enivornment is family oriented. Makes the day go by fast.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Multi Line Claims Adjuster (Current Employee), Bolingbrook, ILFebruary 9, 2015
Pros: work environment
Cons: dress attire
good managers, coworkers good managers, coworkers good managers, coworkers good managers, coworkers good managers, coworkers good managers, coworkers good managers, coworkers good managers, coworkers
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great place
Customer service representative (Former Employee), Mayfield Heights, OHFebruary 6, 2015
Pros: customers
Cons: work all holidays
A typical day of work will consist of assisting customer on a day to day basis. working with my co-workers and customers will be my most enjoyable part of the day.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Overbearing environment that is horrible for families
Claim Representative (Former Employee), Duluth, MNFebruary 5, 2015
The company is out to squeeze every last drop of blood out of you before it sends you to the curb. There are no advancement opportunities and the management has been around for 20 years and have been placed into positions where they have no idea what they are talking about.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Challenging yet rewarding
Medical Claims Adjuster (Current Employee), Iselin, NJFebruary 5, 2015
Pros: free lunch sometimes
Determine wage loss expenses and wage exposures on medical insurance claims. Receive and report statements from multiple customers sometimes simultaneously. Research medical records to classify nature and extent of reported injuries. Investigate coverage via multiple programs such as Lexus Nexus and ISO. As well as, locating background information on multiple people at a time. Analyze medical claims for possible fraudulent items, loss control and recovery as required by insurance policy contracts, medical bill coding regulations and state laws. Review claims independently as well as in a group environment, at the same time as multi tasking throughout various amounts of programs concurrently. All while meeting strict timeframes and keeping an up to date database on each individual claim
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Claims Adjuster, Bodily Injury Claims Department (Former Employee), Torrance, CAFebruary 5, 2015
It is a good place to work if you are a student and need flex schedules. However don't expect to have much in advancement since it is essentially a retail business.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Insurance Producer
Blended Insurance Producer (Former Employee), Colorado Springs, COFebruary 4, 2015
Pros: compensation, atmosphere, not micro managed.
Cons: minimal opportunities for advancement.
I was and insurance producer for all lines of business helping customers with issuing new policies and the maintenance of existing policies. Progressive has the best programs and tools to use for up to date state laws and company policies. Very relaxed atmosphere.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Lots of nice amenities
Sales Associate (Former Employee), Riverview, FLJanuary 31, 2015
Pros: flexible lunch/break times
Cons: schedule
Progressive has a lot going for them. Our facility had a gym, cafeteria and family medical clinic on site. Many associates are long term so changing to a family friendly or traditional schedule isn't easy and opportunities to advance without changing business units are rare. The job is repetitive like many call centers, but the customers are generally interesting.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
protuctive
heavy equipment operator (Current Employee), Saint Cloud, FLJanuary 30, 2015
very fast pace with a lot of hours always on the move must be very careful a lot truck and equipment traffic co workers are ok managment ok i guess 1/2 hr for lunch

About Progressive

What We’re About Progressive is a place where innovation and collaboration are a way of life. Each of our employees has – Read more

Progressive Salaries

Claims Adjuster
$43,039 per year
Call Center Representative
$15.22 per hour
Customer Service Representative
$15.69 per hour
Call Center Manager
$15.23 per hour
Customer Service Representative
$30,881 per year