Field Investigator - Cable TV (part time position)
Project Resources Group, Inc 3 reviews - Albany, NY

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We are looking to fill a position by September 1st for a talented, self-motivated Field Investigator for our Outside Plant Damage Recovery group in the Albany, New York area to handle incoming CATV damage claims from Albany and the Hudson Valley. A strong sense of organization as well as a flexible schedule will be required due to the various responsibilities as outlined below. This will be an independent contractor position.

  • On-site investigation of underground and aerial cable plant damages as needed
  • Individual will learn, understand, and be able to utilize New York State Dig Laws and Statutes, excavator requirements, NESC standards
  • Develop a professional working relationship with the client, their contractors, technicians, management team and other personnel
  • Develop a solid working relationship with the client’s locate company and exchange investigation information
  • Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
  • Professionally photograph and process the damage scene to accurately portray and determine liability
  • Work with the client and contractors to obtain and write-up job repair costs from the damage
  • Compile all investigation material and submit to the local handling office via email.
  • Assist Claims Recovery team post-investigation
  • Be available at all times as necessary to field damage calls and respond across the market
  • Maintain a working knowledge of the entire PRG claims process


  • Reliable and presentable personal vehicle with valid driver’s license and current insurance; min BI/PD 100/300/100
  • Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
  • Investigation experience
  • Knowledge of cable industry and/or utility locate industry
  • Flexible work schedule; all days of the week, day and evenings; hours can be 24/7.
  • Law enforcement and/or prior investigator a plus
  • Claims background a plus

Rate $18-20/hour (25 hrs per week)

About this company
3 reviews
As a leading provider of business outsourcing and consulting services, Project Resources Group (PRG) offers services within the cable,...