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9 reviews

ProQuest Employer Reviews

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Great group of people that I work with, enjoy my job
Customer Service File Clerk (Current Employee), Ann Arbor, MIApril 15, 2014
My group of management people are awesome, I am not micro manage and that is great. I enjoy coming into work every day and am always busy. My co workers are wonderful and very helpful. especially when I was learning to process orders.
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Great place to work and advance
Technical Support Consultant II (Former Employee), Ann Arbor, MichiganJanuary 21, 2014
Daily contact with Customers via email, phone, and Chat to resolve issue with proprietary software and customer systems.
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another plant closing
Powerhouse Supervisor /HVAC mechanic (Former Employee), Ann Arbor Mi.January 16, 2014
great while it lasted. Industrial maintenance setting. great facility, great people
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work, but with balance
Software Specialist (Current Employee), Palo Alto, CADecember 17, 2013
Pros: great holiday time off
Cons: is not a sexy silicon valley company
This is specifically for the Palo Alto office, which was ebrary before it was purchased by ProQuest. It is a great place to work with very nice coworkers. It is inspiring to work in such a progressive industry (ebooks) for a company that will give you about a month off every year (all holidays added up). I recommend it.
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Wonderfully challenging working environment
Bowker Sales Specialist (Current Employee), New JerseyDecember 2, 2013
Pros: lunch and learns (to understand other business units of company)
Cons: job security
Busy travel days
Love meeting customers in the field
Management is terrific
Co-workers are most compatible
Hardest - no hard parts, just challenging at times
Most enjoyable - travel to see new opportunities/customers
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Productive and innovative place to work
Technical Support Consultant II (Former Employee), Ann Arbor, MISeptember 5, 2013
Pros: i learned new skills, i worked with great people as well as learned a lot from the and shared my knowledge as well.
Cons: there weren't any cons i loved my job.
My day started at 9 am and I would log into my laptop as well as my phone due to I worked in a call center environment. I would then check my emails for any responses from clients or co-workers, from there I would then log into our ticketing system and start to work on those issues/requests that our clients emailed to my tech support team. After following – more... up with clients from our ticketing system I would then follow up on open tickets (this maybe issues that were escalated to another department or customers who were suppose to follow up with me with further information). I would attend team meetings and whatever was on my team calendar on that day. – less
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Good company, great benefits
Accounts Receivable Specialist/Cash Office (Current Employee), Ann Arbor, MIJuly 27, 2013
Very busy, fast paced environment; energetic workforce makes for interesting professional and social interaction.
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Published papers and books online for various institutions
Data Technician (Former Employee), Californa, MDSeptember 24, 2012
Pros: learned many about computers and software
Cons: required many hours of staring at a computer screen.
Recreived books and papers from Goverment and Private organizations, universities, and institutions cheif of with included the Library of Congres. Received items had be be unbond, scanned, converted to graphic files, optionly converted to text files using special optical character recognition (OCR) software, proofread, and uploaded to various online – more... sites. The completed could then be used as backup for precious documents which in the passed would have been reserved on mirofech, Backuped documents could now be used as reference material without further damage to the original item. – less

About ProQuest

If your professional quest requires serious research, you might try ProQuest. The company provides access to and navigation of – Read more