ProStep Rehabilitation Employer Reviews

I work with the best OTRs past and present. Our FRC really cares about us as part of her rehab family.

The company was average to work for. I didn't recieve a raise even though my performance and productivity were above average. Typical day was providing OT to geriatric and psychiatric patients.

Some of these facilities are a disaster, a few are worthy of 5 stars. I work at several of these facilities and at the time, all of them were struggling with staffing issues. Many buildings have a higher than average turn-over rate for therapists and management. Occasionally you may encounter documentation out of compliance due to staffing needs that – more... aren't met. Excellent documentation skills and solid clinical reasoning skills are a must if you encounter management with values that don't match your own. Also, mentorship will only be available if you work with a team of more than 6 therapists. Some of the buildings are asthetically pleasing. Your opinion of the facility is largely going to depend on the facility rehab coordinator. If their values match your own, then you will likely love working for the company. Not all SNFs are created equal. Your hours will be flexible, but most buildings require weekends. They do provide knowledge of use of modalities, which is nice. The continuing education options are mediochre. Tech-savvy skills will help therapists joining the team make the adjustment to completing daily documention. Productivity standards are attainable, but facilities don't have the recources to let all therapists attain productivity due to shortage of computers which is required for evaluations and progress notes. The company uses handheld documentation on an iPod for daily notes. It is very difficult for seasoned therapists to get the hang of using the device and malfunctions lead to great frustration. Often times, there will be a shortage of handhealds as well due to malfunctions and dead batteries. There was one facility that was very well run with a top notch rehab coordinator and she greatly contributed to the development of her team of therapists. This is the one you will love working for. Although it is a rare find, the company does have some high quality facilities. Don't get stuck at one of the duds. – less

. . Rehab manager very good;people oriented; Good teamwork b etween rehab staff. 8hr work day/flexible within reason. potential to learn new languages and new cultures; After lunch'trying to motivate patients; When the day is complete and I feel that I've truly helped someone get better.

As a rehab coordinator, my typical day was doing the schedule, attending meetings and discussing d/c plans with family and other employees. As a Physical Therapist Assistant, my day was working with the PT on helping patients with their rehab goals. The hardest part of my job was juggling between being the rehab coordinator and a PTA. I had to quickly – more... learn good time management skills. The best part of my job as a PTA was seeing the progress with the patients. I loved working with the OT's, ST's and the nursing staff, I learned different techniques to help with the patients recovery. – less

i worked for prostep rehab as a certified occupational therapy assistant where i worked closely with the rehab team ( physical and speech therapy) to improve res overall independence and quality of life through skilled services.

In my area, ProStep is not highly considered by the discharge planners at the hospital. Many "rehab" patients tended to have tremendously challenging diagnoses, co-morbidities, and socioeconomic attributes--the worst was their lackluster interest to participate in therapy. There was a lack of equipment and space. Somehow, the maintenance person seemed – more... to have more clout than the therapists (significant arguing with therapy about installing transfer poles-- thought they'd mar the floor or ceiling). NAC's unaware of precautions and failed to follow them. Pt's discharged without being monitored so thousands of dollars worth of therapy equipment waltzed out the door (w/c, reachers, cushions, walkers). Maybe that's why we never had money for equipment. Loved my co-workers--but there was no sense of being appreciated for staying late to get overloaded schedule completed. Only focus was the weekly memos I'd get about my lousy productivity (hard to bill for time spent arguing with pts who don't want to be seen by therapy). Glad to be gone. – less

Manipulation and abuse of Medicare rug system was prevalent. Patients, even one who were inappropriate for rehab ultra high category, were scheduled for high minutes, and then had their minutes cut by rehab manager when they were out of assessment window. Therapy director was good friends with regional therapy director which enabled her to sit in her – more... office and not be accountable. Therapists nicknamed the company "pretend-to-care" Extremely high turnover rate. I worked with more than 6 supervising OT's due to turnover, and many more contract Ot's due to prostep not being able to keep staff. – less

I have worked for this company in a couple different locations for them. I found consistency between sites and the therapists passionate about what they do. I started as a new grad fresh out of school and they helped me develop into the skilled therapist that I am today. I was lured away by another company with the promise of big money. What I discovered – more... is money is not everything and I’m going back to ProStep next week. – less

I left my position due to my husband's transfer to another state. I hated to leave. There was camaraderie amongst the rehab department and our DON was supportive. We had visible management, but they let me do what I do best – treat patients. I’ve had a difficult time finding another company that offers the same positive environment.

Having spent the better part of my career (20+) years with contract rehab firms, I can tell you things are different here. ProStep is NOT a contract firm - they only provide services to their parent company's (Extendicare) facilities. An in-house therapy department for outpatient clinics, ALFs & subacute centers. There is no chance of a lost contract – more... and therefore the staff/my peers have been here for a long time. It’s not uncommon to see therapists that have been here 5, 10, 15+ years. That leads to more highly evolved rehab programming and better communication with nursing and administration. They have realistic expectations with productivity and give me the tools and CEUs I need to succeed. I have the freedom to try new things and mentor others. – less

Management is willing to work with your life. Pay and benefits are great too!