Pros: excellent, relaxed work environment.
Cons: none to speak of.
A typical day at ProTech would involve first taking stock of our hardware and made sure it was the same as the day before. Then we would begin working on customer's machines, replacing components or reinstalling operating systems, whatever the problem was we fixed it and fixed it right.
Management was excellent, they knew what they were doing.
There were no other co-workers to speak of.
The hardest part of the job was making sure the work done was of top-notch quality and providing a full, excellent customer service experience.
The most enjoyable part was being able to do what I love in the ways that I wanted to do them in.