Advanced Technical Support (Current Employee) – Austin, TX – January 16, 2018
This job is for someone that is starting out into the workforce. Meaning it is a good first job and resume builder. It has a decent base with a lot of commission if you know how to sale. If you're a seasoned person in the workforce, you'll be over promised and under delivered.
Thanks for sharing your experience with us, even though it sounds like you didn't feel the role was a fit. We do our best to make sure all of our employees are treated fairly and managed in a way that allows them to reach their potential.
Thanks for sharing your experience with us! We value your feedback and view every day as an opportunity to improve. We do offer varying starting pay for those who have higher levels of education and experience. There are always opportunities to earn more with Protect America and many positions have a competitive commission structure.
I have worked for protect america for almost 2 years. Hard work is recognized on a daily basis. I have grown with the company and every one has knowledge to offer. I plan on staying with protect america as there is no other place with such a great culture out there.
Worked there for too many years and mad less than new hires. Job was not fun, poor leadership. If your weren’t in the “in crowd” you were treated differently. Job was more favoritism than hard work. Would not recommend this job to anyone
Thanks for sharing your experience with us! We do offer varying starting pay for those who have higher levels of education and experience. We also do our best to reward all of our employees based on their work. We are sorry to hear that you felt unrewarded, and appreciate your candid story.
I was in quality assurance but also was able to make sales which was great. I had a great team, great training, the only problem was when I was pregnant the on duty manager tried to write me up for using the bathroom too much. (he did not know I was pregnant) When I was presented with the paperwork I refused to sign and explained the situation. I was told to sign it or leave. So I left.
L1- General Care Rep (Former Employee) – Austin, TX – November 9, 2017
Coworkers there are just the best I have had the pleasure of working with. Some calls can be the best while others can be stressful. Sometimes there are mistakes from payroll that can impact how you view the place. If your Q.A score is low it can and will impact your bonus and commission.
Starting with the company your in a 3 week training that thouroghly teaches the employees how to operate the equipment. Once on the floor the management work one on one to make sure you succeed and have a great growth with the company. Advancement are given in the company and great benefits are offered. Hands down one of the best companies in Central Texas!!
Care Operations (Former Employee) – Austin, TX – August 1, 2017
Almost anyone who has worked at Protect America can agree with most negative reviews. I don't feel comfortable providing too much information in my review but, all in all it isn't absolutely terrible. It has it's good/ bad moments and for the most part it is a friendly working environment.
People here is very professional and they'll do whatever it takes for you to succeed. The harder you work, the more they will help you to succeed. If you can succeed in the General Care, you can do about anything in this company.
Administrative Assistant - Phone (Former Employee) – Round Rock, TX 78681 – June 27, 2017
They take chargeback on your paychecks. They don't communicate about the pay to you. They don't make promises they say they will keep and they have people in upper mgmt give you the run around. You feel like you're doing a cat/mouse chase to get answers
I started with Protect America as an Inside Sales Team Member and quickly fell in love with the company - it's culture and people. Since starting with PA I have worn several different hats. Has everyday/job here been my dream job? No. But I found a company that I look forward to walking into everyday and I wasn't about to let that go. I am now a salaried Sr. Manager and I can't thank this place and the leadership enough for giving me such a great opportunity. They take their core values seriously and it shows when you look around the building. Promoting from within is generally a selling point or pipe dream but there are examples of it all over this company. That's just my two cents.
Sr. Training and Development Manager (Current Employee) – Austin, TX – March 27, 2017
I've been working at Protect America for 17 months now and I felt welcomed from day one. It's a great atmosphere to work in and the leadership is very supportive. If your desire is to make Protect America a career, then the growth opportunities are endless. Not only would I recommend a Protect America Security system to family members and friends, I would recommend Protect America to anyone as a great place to work. Just a few weeks ago I went out to eat dinner and I was so impressed with the level of customer service provided by my waiter, that I gave him a business card and asked him to get in touch with me when he was ready for a career change. That young man started working with Protect America today in Wave 93. I'm not obligated to do so, but I'm always looking for good talent to invite to join our Protect America family. I've never worked with a company that has gone above and beyond to take care of its own the way this company does.
"Life doesn't get better by chance, life gets better by change" - Take that leap of faith and join our family today!
"EVERY CUSTOMER, EVERY TIME"
Flexible Schedule, Career Advancement, Relaxed Atmosphere
One of the greatest things about Protect America is the culture. Each leader here is completely dedicated to the idea of developing their people for greater results. With a culture like this, it's easy to see how fellow peers are able to rise through the ranks. I have been very fortunate to work with many strong leaders and have learned so much from them. I enjoy working for this company!
Thanks for sharing your experience with us! We value your feedback and view every day as an opportunity to improve. There is no doubt that sales is challenging work. As such we make sure our sales team is compensated with a competitive base and commission structure. We also promote from within so everyone has an opportunity to grow.