This banking institution is no longer in business. It allowed for tremendous personal growth as well as professionally. Performed the tasks of updating account status data to the customers.
Responsible for calling customers to advertise and promote banking services and products. Handled the tasks of collecting customer feedback to increase customer satisfaction. Responsible for processing and responding to mails on enquiries of various financial services of the bank. Performed the tasks of establishing and maintaining good relationship with customers. Handled responsibilities of assisting tellers in performing complex financial transactions. Handled the tasks of processing complex financial transactions in an accurate and efficient manner. Responsible for identifying customer requirements through regular contacts and referred financial products and services of the bank. Performed the tasks of handling cash deposits and withdrawals. Handled responsibilities of changing currencies, checking cash, and selling traveler's checks. Performed the tasks of collecting loan and utility bill payments. Handled responsibilities of advertising products and services to potential customers. Responsible for ensuring that the regulatory requirements are adhered while providing banking service.