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Provident Bank
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52 reviews

Provident Bank Employer Reviews

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No Benefit
Personal Banker (Former Employee), Riverside, CAMay 15, 2014
Working hard and helping customer.
Learn how to be better in what you do.
Going out and find potential business
Great co workers
Working 3 different jobs at the same time
liking my customer
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Fun workplace
Customer Service (Former Employee), Bloomfield, NJMay 13, 2014
Fun workplace and i learned a lot about banking. Great management and workers.
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Very smart and conservative from a business standpoint
Relationship Banker (Former Employee), Annapolis, MDMarch 2, 2014
Pros: company stability, financial savvy, longevity
Cons: from a human resources standpoint, they leave a lot to be desired; we are viewed as numbers, not people; poor morale, corporate culture arrogant, very stingy with raises and promotions (even with exceptional performance)
EVERYTHING was great, until Provident Bank was taken over by M & T. Very soon after that, MANY old Provident employees began to disappear faster and faster (by choice, suggestion, and/or force). It quickly became clear that M & T's true interest in Provident Bank was market share and accounts. The upside of initially keeping all the branch employees – more... turned out to be collateral damage. The Gallup score of the bank quickly dropped and dropped in almost every category bank-wide, especially the old Provident branches. Also, many tenured M & T employees decided to move on and/or retire. I have personally spoken to many tenured M & T employees who were no longer happy with the company after the merger, due to the culture change. I have also visited several branches where you could literally feel the tension in the air. Many customers (as I was told by them personally) could feel the tension as well upon entry.The most enjoyable part of the job is the job itself. Helping clients meet and/or exceed their financial goals every day the best way possible is inspiring. A typical day is either slow and stressful or busy and stressful. Management was arrogant and unfair, but so was the culture. For the most part, co-workers were pretty good. I didn't have many issues with them at all. The hardest part of the job was dealing with the tenured clients of the tenured employees after they left the company. – less
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Teller
Client Service Associate (Former Employee), Stony Point, NYJanuary 2, 2014
Nice culture, caring people, execute financial transactions and provide superior customer srvice
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Prodcutive Mortgage Company ver professional environment
Loan Closer/ Document Specialist/Loan Shipper (Former Employee), Rancho Cucamonga, CADecember 10, 2013
Pros: bonusus and end of month lunches
Cons: health care and benefits and aflac
I loved to work for this company. They treated everyone equal and with respect. I've learned several programs and investor guidelines. A typical day of work consist of drawing docs and closing loans. the hardest part of my job will probably be get underwriters to sign off conditions when they were not at work. The most enjoyable part of my job will – more... be the great atmosphere very fun place to work for. – less
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This was a great bank to work for.
Senior E-Banking CSR (Former Employee), Baltimore, MDDecember 8, 2013
Pros: great hours, great supervisor, great location
Cons: the bank was sold in 2009.
I answered phones, and emails. Processed online banking applications. I assisted other departments with questions about the online banking service. I generated passwords for the online service. I offered other bank services to customers
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WISH THEY NEVER CLOSED
Head Teller (Former Employee), BALTIMORENovember 14, 2013
Pros: everything
Cons: they closed
GREAT BANK, VERY PERSONAL AND FRIENDLY. WISH IT WAS STILL THERE
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Family values
Bank Teller (Former Employee), Cincinnati, OHNovember 6, 2013
Pros: overtime always available
Cons: pay rate increase stagnant.
Customer driven company that kept our branch busy on daily basis.
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Productive
Bank Teller (Former Employee), Woodlawn, MDNovember 6, 2013
Duties included assisting customers with concerns and issues they are having with their accounts.
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Productive Workplace
Teller (Former Employee), Columbia, MDOctober 15, 2013
Productive Workplace in the financial sector. Now Merged with M&T Bank
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It's a company that will offer a good opportunity of advancement and a pleasant atmosphere
Benefits Administrator (Former Employee), Riverside, CAOctober 15, 2013
Provident was a good place to work for, and specially many good people working thee, which
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answer calls
Call Center Representative (Former Employee), Bloomfield, NJOctober 12, 2013
Pros: hours
Cons: salary
Assist customer with all bank related questions, including retirement options.
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Productive place, loyal company and bosses who are willing to teach so that you may advance
Teller Supervisor II- Ridgedale Branch (Current Employee), Morristown, NJOctober 8, 2013
Pros: hour lunches, healthcare package and pto days
My job is very customer oriented as well as training my tellers daily. Consistently helping customers with their daily banking, solving any problems and helping to make sure their needs are met or exceeded. Managing the teller line and branch can be time consuming but very rewarding everyday. Scheduling and pacing is key. My line consistently makes – more... me proud with their achievements. The hardest part of the job is always feeling that not enough was done. That things were not good enough and could be better. Which in turn makes me strive for more, better or faster. – less
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bank teller
Teller (Former Employee), Parsippany, NJOctober 4, 2013
1. Teller activities
2. Greet and advise bank clients on opening new accounts, account questions and general banking activities
3. Assist customer queries over phone.
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outstanding
Cash Vault Teller (Former Employee), cincinnati ohioOctober 2, 2013
wish the company would ve never been sold because I've probably wouldve still been there. The people were great and the work was even better. This was the best company I've ever worked for
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Warm and Welcome Bank
Assistant Manager/Relationship banker (Current Employee), Brooklyn Park MarylandSeptember 21, 2013
Pros: small enough to build relationships with customers, flexible work hours
Cons: occasionally not enough staff to perform duties, advancement opportunites were limited
They gave me my first opportunity to work for a bank and learn all that comes with working as a bank teller. Remaining a member of the work force at Provident bank until they were recently bought out by the company I now work for: M&T Bank, I gained a lot of experience with customer service and making bank related sales as well as opening accounts. – more... The environment of Provident Bank was very welcoming and warm. Being the go-to community bank for Maryland for 123 years, they were in fact a well established company. – less
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Good Organizaion
Client Service Representative (Current Employee), Montebello, NYAugust 24, 2013
Overall Provident Bank is a good organization to work for. Clients and employees all over the bank are respectful and people that you want to surround yourself with.
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Great place to learn about the financial industry.
Customer Service Rep, Teller (Former Employee), Moreno Valley, CAJuly 29, 2013
Pros: lots of locations.
Cons: not enough pay for the responsibilites.
Provident Bank has alot of locations in southern california. If they are short handed in another branch, they will send you to work there. Customers were not always nice. Supervisors were not always available when needed. Employees were always on edge, afraid of being fired for infractions. Compensation was not enough for the responsibilities they put – more... on the tellers. – less
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Fun workplace
Clerical Assistant (Former Employee), Dallas, TexasJune 24, 2013
Pros: easy job
Cons: dealing with angry customers.
We were always productive. I learned how to work in a mail room, foreclosure, and mortgage. The management was on point. Didn't have a problem with any co workers. The hardest part was when I first learned how to do my job but I catch on real fast more than others. The most enjoyable part of the job is working in the morning.
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boring work place.
Bank Teller (Former Employee), Woodbridge, NJMay 17, 2013
Pros: manager wasnt good.
Cons: provident never care for their employees.
Not productive and not a good place to work. Want to much out of you and never give you anything in return. I will never ever ever recommed anyone to the provident bank.

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