Pros: great air conditioning
Cons: low pay, undue "sales" pressure without reward
If you enjoy a steady barrage of poorly written, passive-aggresive emails from management, insisting on "opening accounts", then this will be an enjoyable place to work...
I found it demeaning and as close to a hostile work environment as I've experienced. Corporate culture revealed itself and, I made this a VERY short tour of duty.
Management's main – more... focus is opening checking accounts, as many as possible to wring maximum fee income from.
Management spits out nearly hour by hour reports from HQ of how each branch and region stacks up against every other in account opening efforts, and attempt to pit each region against the other (there are 2) in bringing in accounts. They try to neutralize their message tone with childish clip art attached to EVERY email, which only makes it more laughable and ineffective.
They provide no fiscal incentive or positive motivation to "sell" the bank, or its products, just memo after memo insisting we are not hitting our (their) sales goals.
With few regional locations (and in the case of my branch a poor location with universally complained about parking), no consumer lending, and very minimal technology options for customers getting the average person to leave a big bank or credit union, even one they may have issues with, is a daunting task. Whats the "hook"?
This bank prides itself on being 56 years old, yet in 56 years it hasn't really made itself more attractive to current market tastes, nor managed to stay contemporary in terms of work environment and compensation. – less