Very smart and conservative from a business standpoint
Relationship Banker (Former Employee) – Annapolis, MD – March 2, 2014
EVERYTHING was great, until Provident Bank was taken over by M & T. Very soon after that, MANY old Provident employees began to disappear faster and faster (by choice, suggestion, and/or force). It quickly became clear that M & T's true interest in Provident Bank was market share and accounts. The upside of initially keeping all the branch employees turned out to be collateral damage. The Gallup score of the bank quickly dropped and dropped in almost every category bank-wide, especially the old Provident branches. Also, many tenured M & T employees decided to move on and/or retire. I have personally spoken to many tenured M & T employees who were no longer happy with the company after the merger, due to the culture change. I have also visited several branches where you could literally feel the tension in the air. Many customers (as I was told by them personally) could feel the tension as well upon entry.The most enjoyable part of the job is the job itself. Helping clients meet and/or exceed their financial goals every day the best way possible is inspiring. A typical day is either slow and stressful or busy and stressful. Management was arrogant and unfair, but so was the culture. For the most part, co-workers were pretty good. I didn't have many issues with them at all. The hardest part of the job was dealing with the tenured clients of the tenured employees after they left the company.
company stability, financial savvy, longevity
from a human resources standpoint, they leave a lot to be desired; we are viewed as numbers, not people; poor morale, corporate culture arrogant, very stingy with raises and promotions (even with exceptional performance)