Productive, Fun place to work, Family oriented
Branch Manager (Former Employee) – Laurel, MD – March 13, 2015
A typical day was opening branch with two people and prep for opening by setting up teller stations and balancing and filling ATM. Once branch was opened, we assisted customer's needs with completing teller transactions, cold calls, sporadic audits, monitor security, completing night deposits, and answering questions. I was also responsible going out to meet with small business owners to attempt to acquire new business leads. I learned a great deal about multitasking due to staffing issues but we did an awesome job with facing those issues because of cross training at the platform and teller stations. I was part of the Management team and had a very good relationship with my co-workers. The hardest part of the job was when Provident Bank merged with M&T Bank and eventually all in-store branches closed. It was difficult seeing co-workers lose their jobs because of the merger. The most satisfying or enjoyable part of the job was being of service to our customers and putting a smile on their face. I also enjoyed interacting with my co-workers about current events and being part of a company that valued as an employee and person with/without a family.
Small family oriented bank, Fun place to work