Personal Account Advisor (Current Employee), Redwood Shores, CA – September 25, 2014
"Awesome loan rates and benefits, also includes many incentives that drive you to boost your knowledge to assist members with clarity. Training was great and gave you a good taste of exactly what to expect and guided on the best route to take to assist members in the most beneficial way possible."
Branch staff (Current Employee), Oakland – February 21, 2014
Pros: benefits, current team, supervisor
Cons: no dependent care or flexible work hours like telecommuting
Provident is a great place to work because of its people and because of its great compensation and benefits. My team is fantastic, and I love coming to work every day. Although I have to work very hard, I feel my Manager values my feedback and suggestions.
Call Center Manager (Current Employee), Redwood Shores – December 4, 2013
Pros: great benefits, pay, job stability.
The work day is a good fast pace environment. There is an opportunity to learn other areas of the company and allows room for growth. There is an opportunity to affect positive change in members' lives and provide an excellent member experience.
Fun and evolving environment in corporate offices.
Member Sales & Services Represenative (Current Employee), San Jose, CA – October 4, 2013
Pros: raffles almost every week
Cons: expensive healthcare programs
A typical day at work are some what predictable for the most part. Like any other company, we're busiest at the end/beginning of the months with members and our reports. I've gained a lot of new knowledge – more... not only with using new systems and programs but with products as well. I've had the opportunity to work outside my main branch and met a lot of other associates, and by far it's one of the friendliest and unified staff I've had the chance to work with. The hardest part of my job can vary day to day depending on the member and the type of situation it is. My most enjoyable part of my job is my commute; short and simple. – less
Member Service Representative (Former Employee), Walnut Creek, CA – April 3, 2013
Pros: benefits, nice coworkers
Cons: horrible management, useless incentives, high employee turnover, no advancement opportunity, inadequate staffing
When I first got hired at this job they told me that I would be eligible for a promotion after 6 months. A few months into the job, I quickly learned that would probably never happen. This place has an – more... extremely high turnover rate, inadequate staffing, and the management always runs away and delegates their duties to others. The job itself isn't really so hard, but for all of the referrals that are required you barely make any incentive. Most of the incentive goes to management because they do not give any referral credit to the employees. As far as my coworkers, they were generally nice. If you think that you'll have a fair chance here to grow and advance, you can kiss that goodbye. The whole branch was segregated and the manager glorified one employee over the rest of us. This was the most unorganized place that I've ever worked for. The only good thing about working here were the benefits. If you are a full time employee, your benefits will pretty much be paid for. Overall, I would not recommend anyone to work here. The management is horrible and there is virtually no room for growth with this company. – less