Guest Service Representative, Newark, NJ - February 12, 2018
When I come in to the Prudential Center, I always help set up the chairs whether it for a sporting event like college basketball or hockey, or even for an concert. The next thing that happens after the chairs are set up i usually wait for one of our supervisors to assigned me the position for that particular event, and then when the doors opened I greet the guests scanned in their tickets and guide that guest to their seats. Later on during the event, I keep an eye out for possible situation that could disrupt a guest from enjoying the show and make sure that the guest is comfortable until the event ends. The hardest part of the job is making sure the guests are comfortable and enjoying the show, and the most enjoying part of the job is that i have friends by my side who can support one another to get job done right. If there one thing i learned from management is by working together as a team we can all succeed and give our a "world class performance".