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PSAV Presentation Services
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92 reviews

PSAV Presentation Services Employer Reviews

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  • Job Work/Life Balance
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Exciting place to work. Everday there's new client with a new event to produce
Sales Manager (Current Employee), San Francisco, CAFebruary 23, 2015
I put myself through college with this job. A great place to work and develop yourself in both management skills and event technology, but the room for growth in management is limited.

In my current position I've learned how to meet client expectation and deal with difficulty the most.

The hardest part of the job is making sure you've communicated effectively to all parties. Being the Sales Manager, the client will come to you with questions and requests and the operations team will come to with questions and requests. Its managing both sides to the success of the event that is the hardest. The most enjoyable parts are the results and satisfaction that comes from a job well done.
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Alright
Technician (Current Employee), Los Angeles, CAFebruary 17, 2015
Pros: co- works
Cons: almost everything
This job is alright, they treat you like a work horse with low pay. Also work schedule is all over the place and its not a stable company. everyone is out for themselves.
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Much Work Needed
IT Network Manager (Current Employee), New York, NYFebruary 13, 2015
Leadership is rather horrific, not much better management (there is a difference between the two). You're definitely not compensated enough to deal with working here unless you have no choice.

A lot of changes needs to be made to this place soon before they lose not only their employees, but their customers as well.
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Ok for a first job
Event Technology Specialist (Current Employee), Chicago, ILFebruary 8, 2015
Pros: free lunches, health and life insurance, careerwear, fast-paced environment when busy
Cons: lots of slow periods, pay isn't really all that great.
PSAV is okay when it comes to being a job straight out of college. If you're not new to A/V you'll learn all about it but it is not going to test those of you who are more experienced and looking for a challenge. The work is very physical, there will be lots of heavy lifting, sometimes in a suit. You'll also get good benefits for a first time gig however the pay is painfully low. Every tech gets $13/hour starting out and you aren't eligible for raises or promotions until you have a year under your belt. You'll also find for most properties that you'll only know your schedule about a week in advance making it difficult to schedule social gatherings. I've also found most hotel staff do not appreciate A/V people but you can usually work around it or grit your teeth for the sake of getting your job done. Finally there's a lot of slow points where there will be no work for you to do and you'll find yourself with more days off than days you're working and unless you're a director or one of the other salaried positions, that means you don't get paid.

PSAV is better than working retail, but not by much. If you have a chance at a more professional gig definitely take it.
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NO LEADERSHIP
Assistant Director of Event Services (Current Employee), New York, NYJanuary 30, 2015
Pros: staff of techs, hotel employees
Cons: management team
A typical day at working for this company is always complete chaos.

Not a great company to work for. There is no leadership and the operations runs with very litte communication between management. Everything always seems to be a surprise when something happens.
Operations Manager always seems to be clueless.

There are some co-workers who are great to work with but there is always a couple that will stab you in the back when they can.

The harderst part of the job is the Management Team. They always preach teamwork but it is only a cople of people holding the place together. For a Management Team to consist of 8 people, they constantly have a rotating shift of the 4 same managers rotating weekends. Sound like a team to you???

The easiset part of the job is that I am familiar with a lot of the people that work here so when I started, it was a smooth transition and was a very enjoyable workplace for me.
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hours are very scattered with longs days affects personal life
Assistant Director of Event Technology (Current Employee), Boston, maJanuary 25, 2015
Pros: free food in the cafeteria
Cons: work way over 40hr per week salaried position
I have been with PSAV for 4 year, even in management roles the hours lead you to miss lots of personal time in life. requiring you to work long days and weekends.
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Warehouse coordinator
Driver/Warehouse-Supply Chain Coordinator (Former Employee), Lanham, MDJanuary 18, 2015
Pros: career advancement
Cons: short breaks, long hours
Fun environment enjoyed going to different venues and setting up for different shows. Good co-workers and upper management, long hours were the norm. But I've enjoyed working for this company
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Enjoyable
Assistant Director of Event Technology (Former Employee), New York, NYJanuary 15, 2015
Pros: busy market
Cons: the property someone works at could possibly make or break them.
A good place to get a start in AV. I loved meeting all of the clients and doing such different events. Good workplace with networking opportunities. The pay was not great and PSAV had become very corporate after the Swank AV merger. The job position didn't work well for me though so I left to find a better fit.
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You really are just a number
A number (Former Employee), A numberJanuary 10, 2015
Pros: benefits
Cons: management management management
The company itself is actually pretty good, just look at their stats. However management? Worst I've ever seen or even heard of for that matter. Coworkers are all you have. If you ever have any issues or concerns you need to express, you're better off keeping them to yourself. You'll just be wasting your breath. Best of luck to all of you.
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PSAV review
Sales Coordinator (Current Employee), New Orleans, LAJanuary 5, 2015
Pros: overtime opportunities, flexible schedule, strong synergy, long hours
Cons: contract position, lack of advancement, no raises
Mornings start as early as 5am and days end as late as 3am. Normally, review daily schedule of personnel and schedule of daily events. Manage previous evenings grievances via e-mail or phone. Do daily accounting from the previous 48hrs to confirm correct payments. Review upcoming groups proposals and confirm signature of contracts. If client is in house, it is a must to do a face to face follow-up to confirm good equipment and services. Report to any needed meeting and reviews with new clients or contracted staff.
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Great start for Sales/Account Management Career
Account Sales Manager (Current Employee), Seattle, WADecember 29, 2014
Great start for Sales/Account Management Career; compensation can be minimal.
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At least they had benefits.
Even Technology Specialist (Former Employee), Tampa, FLDecember 28, 2014
Pros: good direct management
Cons: bad district management. rarely free lunch.
They hired me as a Fulltime seasonal employee and the recruiter promised that I would be advanced to Fulltime (nonseasonal). Probably a fault on the recruiter's part, but 7 months into the job I was dropped to part time and lost all benefits, time off, raises, and my bonus (which I qualified for).
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The best stable job out there!
Driver Technician (Former Employee), San Diego, CADecember 18, 2014
Pros: starting pay, benefits, and stable job.
Cons: can be very overwhelming on busy work days.
I had a short, but great experience working with PSAV. Usual work day starts at 8am till about 5pm. Depending on the season, days can be long and boring with nothing to do to very busy working days. PSAV has amazing benefits and many ways to get promoted.
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fun place to work but has a lot of slow periods where there are no shifts
Audio Visual Technician (Current Employee), Atlanta, GADecember 12, 2014
Pros: free lunches, frequent breaks
Cons: a lot slow periods
PSAV is a cool company to work for. I feel like this is the easiest job i have ever done simply because everyone shows us what to do and is willing to teach who wants to be taught. Only downside is the slow periods when their are no activities going on at the properties you basically are not working until they call you. overall good side gig but you will need another job.
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Great company
Director, Event Services (Current Employee), New York, NYDecember 2, 2014
Great company that is growing very fast. A lot of room for advancement and great organization.
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Good Company
Director of Audio Visual Sales (Former Employee), New Orleans, LANovember 13, 2014
Fast Pace, highly competitive.
Managed the overall growth of the on-site operation of the hotel's Audio Visual Sales Department.
Responsibilities include supervising the audio sales staff, enhancing relations with hotel staff, securing contracts with clients, customer service, Scheduling, inventory control, training and ensuring a profitable of business.
• Developed a sales and support staff that proved successful in meeting and exceeding proposed monthly and yearly budgets.
• Performed staff evaluations and team building events.
Implemented client billing processes to ensure monthly sales reports are reflected accurately.
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Always something differnt
Regional Vice President, Operations (Current Employee), New York City, CT, Suburban NYNovember 11, 2014
Pros: work from home 1 or 2 days a week
Cons: 16 hours a day 7 days a week
 Established a positive working relationship with Union Business Agents and Union Delegates
 Initiated and executed NY city & suburban meetings for staff to build relationships and create unity
Financial Management:
 Develop annual budgets for each location
 Provide leadership and guidance in revenue growth and cost management
 Conduct financial reviews and work with local management to ensure proper business planning procedures are implemented
 Develop region-wide programs to improve efficiency and effectiveness through shared labor, equipment and industry knowledge
 Creation and implementation of strategies to maximize asset utilization
Organizational Leadership
 Ensure execution of all organizational initiatives
 Conduct quarterly site visits to ensure location adherence to SOP
 Demonstrate superior customer service and response
Account Management
 Establish and maintain strong relationships with hotel executives & management
 Strong knowledge base of competition and competitive practices
 Analysis of new hotel pricing and creation of pricing recommendations to hotel executives
 Management of new hotel openings
People Development
 Manage significant levels of Human Resource related issues including: selection/hiring, performance management, salary administration, progressive discipline and strategic planning
 Coach location management on the creation/maintenance of a positive employee relations
environment
 Mentor and develop management and employees at each location
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Great place to use my skills in audio
Production Manager (Former Employee), St. Louis, MOOctober 23, 2014
Pros: great way to meet other companies
Cons: had to work in a suit during set ups. ruined clothes
Managed and assisted with audio and video production setups for companies and other organizations to build an audio visual concept for their multi day event. Created visual lighting including backdrops and silkscreening effects as well as other materials needed to capitalize on the clients theme.
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Always busy
Event Technology Specialist (Former Employee), Carlsbad, CAOctober 19, 2014
Pros: hotel cafeterias
Cons: forget about making any personal plans outside of work.
Through working with PSAV I learned a lot of different skills that will be useful to me in my career.
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Be Ready to work you butt off everyday
Event Technology Specialist III (Current Employee), San FranciscoOctober 12, 2014
The only good thing about this job is that you'll always have hours. Be ready to work weekends

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About PSAV Presentation Services

For more than 77 years, PSAV® has been setting the standard for event technology services within the hotel, resort and conference – Read more

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