Basic work environment, construction testing facility, workable office environment.
Pros: working hours, flexibility
Cons: because an admin's salary is a direct cost, this is the first position to be eliminated.
My day always began with a review of the daily schedule, and voice mail for any additions/deletions from the schedule. Review with the Branch Manager daily priorities/general information. Update the schedule accordingly, create work orders and ensure project folders were up to date for each assigned project. Enter work orders from the previous day from my branch location/technicians and any work orders for "borrowed" technicians for our branch projects. Enter daily testing break sheets, laboratory results or retests. Begin geotechnical reports for current projects, as needed, enter geotechical testing data into proprietary reporting system. Order office supplies, as needed. Review and process to the Branch Manager any AP invoices for approval, maintain AR Branch list and make customer contact for any AR issues, as needed. Maintained AR list and communicated status to HQ office. Daily learned more detailed information regarding the construction testing industry, including multiple laboratory softwares.
I was very fortunate to have a Branch Manager willing to take the time to further my education and to also allow me to assume more responsibilities in my position. He also taught me how to better work to support our field technicians, making both of our jobs easier.
The most difficult issue faced in this position was to clearly understand the terms and processes needed within the construction testing industy, I did well but it is an ongoing learning process.
Finally, the most pleasant portion of my day was the feeling of accomplishment I felt upon completion of a project, knowing that I helped to support a successful outcome.