Pros: there are a lot of talented, hard-working people at pcg, they typically work 50-70 hours a week, the environment allows for a lot of flexibility in terms of time off, flex hours, remote work, etc.
Cons: too many to count! avoid this company if you have a choice!
There are a lot of talented, hard-working people at PCG. They typically work 50-70 hours a week. The environment allows for a lot of flexibility in terms of time off, flex hours, remote work, etc.
This is a company that is structured for and run for the benefit of sales. There is a pervasive culture among the senior leadership (including – more... the principals) that is decidedly anti-Information Technology. IT personnel are viewed as second class citizens at PCG. An example of this is the much-touted MBA program. The selection process for the MBA program virtually ensures that no IT personnel will be selected by weighting the business side more heavily than all technology. Don't come to this company with hopes of the MBA program if you are an IT resource. It won't happen.
Senior leadership bristles at IT leadership that stands up for their people. They profess to support a climate that allows for "diversity" of voices, but the truth is that as long as the voices agree with them they are fine. Otherwise, a form of hazing and ostracizing occurs. HR, as many of the other reviews noted, is absent in this process. I went to HR many times, and they are the stooge of the company. Egregious problems are overlooked.
The IT infrastructure at PCG is the most backwards I have witnessed in many years in the industry. Senior leadership refuses to invest in the infrastructure believing that it has no bearing on the production of sales. The problem is that PCG has had several major outages in the last six months that have impacted all of the clients, including the statewide contracts. The IT cost reduction approach that PCG has followed over the last five years is at a critical juncture. Key systems cannot support the organization as it exists right now. There are major issues with hosting, storage, information security, virtualization, networking, VPN, disaster recovery, continuity of operations, testing, process documentation, separation of duties, identity management, etc.
While PCG works their staff long hours especially the IT staff, typically 60-70 hours, the company accounting system will only allow you to enter 40 hours per week maximum into the system. So if you put in a 70 hour week, you can only enter 40 into the accounting system. Then the company President wants to do over- and under-utilization of staff based on these phony work numbers. Staffing and bonus decisions are made by PCG based on this voodoo accounting which may run into problems with the US Department of Labor. I won't even touch on the unfair expense reimbursement practices for the business managers, and those for everyone else.
This is an exceptionally poorly run company. None of the managers work collaboratively. The structure of the organization is to pay the managers tremendous amounts of money, and they will trample everyone else in the company, including the IT leadership, to make their numbers. This greed is encouraged, and there is no recognition that IT is the grease that makes PCG's wheels turn. The philosophy of the principals is to continue to take their money out of the business rather than re-invest it into the infrastructure of the company. Does this indicate they are looking to unload it? Who knows. One thing is certain - PCG does not value their people. I had to fight to invest in IT people. I had to fight to overcome the pervasive attitude of second class citizenship for IT. I had to fight for equality in the MBA program (only got one IT person accepted). In the end, PCG silenced my voice rather than listen any longer. Not encouraging as a place that professes to want to change.
Advice to Senior Management
Fish or cut bait. Deal with the hard truths before you appear in the newspapers. Your foolhardy lack of investment in critical infrastructure has taken you to the cusp of disaster. You've listened for too long to the wrong people. – less