Get more representatives for the ones who need help fast. Have social workers come out to help people with applications and provide other helpful resources to the client and families in the area they are located in.
Answered - Direct Care Worker (Current Employee) - Philadelphia, PA
I would make sure that every employee, as well as employer, was well taken care of. I would constantly check on them to make sure that there are no complaints or if there are any suggestions as to how to how something can be changed if it needed to.
Answered - Home Health Aide (Former Employee) - Birdsnest, VA
Wouldn't change anything.
Answered - Home Health Provider (Current Employee) - Glen Allen, VA
Help find employees other work when its not a available to them
Answered - Home Health Aide (Current Employee) - Philadelphia, PA
No change needed, great company to work for, Would live to work for this company again.
Answered - Caregiver/Personal Assistant (Former Employee) - Glen Allen, VA
PPL is very well organized and easy to deal with when it comes to electronic town sheets and payments.
Answered - Attendant Care (Current Employee) - Aldie, VA