Property Manager (Former Employee) – Sterling, VA – August 27, 2017
Overall it's a standard not-retail-but-retail job. You have customers who yell and swear, and then you have the ones who you want to be actual friends with. It's not a terrible place to work but the pay is ridiculously low for the profits they turn and what they expect.
Public storage as a company does not care for there employees. They expect you to clean office/property clean out units all without being out the office more than 15mins. Customers will threaten your life and management will require you to rent to them. They do not offer any comission but expect you to sale merch to every customer, also took away bonuses and raises. You can not grow with in the company
No bonus program. Does not promote from within. Extreme favoritism from management. Way too micro managed. Generally when you work for a company you make more money every year due to raises and whatnot. With this company you will make less and less every year...I did anyways.
Relief Manager (Former Employee) – Irvine, CA – February 1, 2018
Horrible place to work. Very unorthodox environment. Have worked here and never seen anything good! The only thing I can say is that we have great customers and we had convenient locations to accommodate them. Never received 0.50 cent raise after 6 months. Started with a team player attitude with a team that just didn't like each other. There is no chance for growth because there is only 2 positions (Property Manager) high position, (Relief Manager) Low position. Relief manager goes to all properties within district meaning property to property kinda allot for little pay! When I was there the district manager evaluated the property manager position off how long they were there not off performance???? So if there's a person who's been there longer they are probably going to be the one at the all at district I worked.
public storage is a nice place to work because you dont have to be trapped inside all day, half the day is outside and half the day is inside. so if it is nice out you get to be outside and enjoy it. The manager was very down to earth and very nice., the staff was very helpful and you were trained in every aspect of the job. They fully trained you and were very nice about it. When working at public storage you are not at the same location every week you get to travel between 2 stores.
Property Manager (Former Employee) – Philadelphia, PA – January 31, 2018
Public storage pays what their competitors pay yes, however they only go up if their competitors do. They give very little to no raises and the medical insurance there is costly. They do give PTO but they will always give yo a hassle about taking off. Even if you been there for a long while. I wouldn't mainly because they don't care to protect their employees to detour or prevent robberies. Some locations don't even have camera to see who attacked and robbed you. I would NEVER recommend working there. I am sorry i stayed as long as i did.
Public Storage is a good place to gain management experience. It's a full time job where it's fast paced at times and it is also a great way to build rapport with tenants you may see every day. The best part about working there is you get to work with great employees who are only a phone call away if you need assistance. The tasks are pretty simple when it comes to maintaining the property, taking payments, and making phone calls. The most challenging part is working by yourself and the foot traffic gets heavy, so you have to make sure you're organized and you're on top of your tasks.
This is a good place for just a little extra cash. Don't apply if you have life to pay. 10.50 is the highest you go. And for dealing with the customers. Cleaning each unit. And more. It's not worth it.
Relief Manager (Current Employee) – Fredericksburg, VA – January 27, 2018
You have a lot of free time during the colder seasons, but once it starts to get warm out, you will have a lot of rentals and have to clean the property almost daily. You also have to make sometimes up to 125 calls to delinquent customers in about 4 days. You also are required to sell to customers, even if they don't have the money to spend. Also, management has told us that if our numbers don't get better, they will have to take more "serious action". Serious action, as in, firing people? For their numbers, which are determined off of your customers and if they get insurance, if they buy merchandise, and if they buy a lock from us. All PS wants to do is get as much money out of our customers as they can.
Free time, get to be outside sometimes, manage your own time
Workplace drama,alot ofgossiping,unprofessionalism,not alot of understanding when emergencies come up ie: deaths,sicknesses,family situations.Better pay would be nice for what was expected from bosses.
Relief Manager (Former Employee) – Chicago, IL – January 26, 2018
It is a nice and Quiet workplace, enough work hours, opportunities to meet great customers/tenants, yet there is NO Room for advancement and the pay wage is Low! We are under paid for the amount of work provided and expected.
Great company to work for as far as the work load and expectations..if only their pay were competitive and fair. I made more the previous years.
Property Manager/Key Training Professional (Current Employee) – Greenville, SC – January 22, 2018
They don’t value their employees that are in direct contact with their customers. That want us to keep focusing on our numbers but take our incentives away. This year will be the first year that I haven’t received a raise, granted the ones I did get were only 4%.
Relief Manager (Former Employee) – Chicago, IL – January 17, 2018
It's okay working for Public Storage, but the upper management act like nothing else matters but that job and opening up the property. A typical day at work is fine, you have nice customers coming in. The hardest part of the job is dealing with the upper management that seems to not care about your personal life at times. They don't know how to talk to their employees at times and act as if they care but they don't. Most enjoyable part is working with the relief and property managers.
Hours are great, workers are great, benefits, Pto, Sicks day hours.
Working on Sundays, I think they should be closed. And Saturdays should close earlier than 5 pm, at by 3 pm.
Relief Manager (Former Employee) – North Charleston, SC – January 16, 2018
I really enjoyed working for this company. you don't have someone watching over you . you work by yourself most of the time so when you don't have calls to do and you are done with the rest of your work you have time to relax and play a game on your phome until you get another customer