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142 reviews

Public Storage Employer Reviews

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Compensation/Benefits
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Awesome Place and People
Facility Manager (Former Employee), Plano, TX – August 29, 2012
I've worked for the self storage business for years and still don't get bored with this line of work..Overall, a dynamic place to be a part of..
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A typical day at work is renting storage units, calling customers, and cleaning out units.
Relief Manager (Current Employee), St. Louis, MO – August 28, 2012
Pros: health insurance
Cons: short breaks
My boss and co workers are fantastic to be around, lots of team players. The hardest part of the job is maybe cleaning out unit in horrible weather. The most enjoyable part of my job would be my customers.
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fun and rewarding workplace
Property Manager (Current Employee), Tracy, CA – August 27, 2012
Customer service is key to everything, co workers are great. Customers are great
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Never boring
Relief Manager (Former Employee), Florid – August 24, 2012
Pros: mostly work without management
Cons: customers who expect everything for free
Management is constantly changing. No structure. Most co-workers are hard working. Hardest part of job is collecting rent and performing the auctions. Meet people from all walks of life, from broke to well off. Enjoyed being self managed for the most part.
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Enjoyed saling goods and helping people
Relief Manager / Administrative Assistant (Former Employee), Houston, TX – August 23, 2012
As a relief manager your in charge of opening and closing the business. at the end of the day i felt good and needed.
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Excellent work and life balance job
Relief Manager (Current Employee), San Diego, CA – August 21, 2012
Pros: team environment, management, work schedule
Cons: no room for advancement, pay (but for what is required, it's quite adequate).
I have really enjoyed working for public storage so far, I feel I do my job well because I am constantly being recognized by upper management. They really promote a team environment, and I can really appreciate that. The hours of operation cannot be beat, and scheduling is really flexible.
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Its a place to work
Property Manager (Former Employee), Gladstone, MO – August 13, 2012
Pros: coworkers and managers were great.
Cons: the benefits and pay could be better
Maintaining the property, security, billing, and office management.
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Not a bad place, compensation for all the work done didn't match
Property Manager (Former Employee), Example: New York, NY – August 8, 2012
Pros: district manager was really good.
Cons: company itself.
Management was great, but the company itself was not so good, lot's of work was required of the property manager, and you really were given 40 hours a week.
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Example: Productive and fun workplace with ping pong table
Relief Manager (Former Employee), Indianapolis, IN – August 8, 2012
Pros: working with the cusotmers, co-workers, time off if needed
Cons: no health care, low wages for new hires - less ability to handle the job
enjoyed working with the cusotmers, solving problems, bring solutions to help them, most of 90% of co-workers were the best mentors and helpful when I first started. hours were not bad. DId earn vacation time and I was off if I needed it.
Did not care for corp. attitute, not concerned for the employess.
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Example: Productive and fun workplace with ping pong table
Property Manager (Former Employee), Atlanta, GA – August 7, 2012
Pros: had a set time for lunch
Cons: shot lunches
A typical day at work would be making customer calls ,renting space,cleaning vacant units.I have learn listing to customers and solving the problems on there account.Management is supportive,Co-workers easy going enjoy each others company,respect.The hardess part of the job is auction .The most enjoyable part of the jobs was getting to meet different – more... people all walks of life – less
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Ok place to work
Property Manager (Current Employee), Virginia Beach, VA – August 7, 2012
Pros: example: free lunches, etc.
Cons: example: short breaks, healthcare, etc.
Ok Place to work ....this company has strong values and rules and regulations they want you to follow.
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Fun place to start, ended with bad corporate input
Property Manager (Former Employee), Bensenville, IL – August 7, 2012
Pros: free apartment paid for by the company on site.
Cons: docks the manager if the customer doesn't buy more of the companies offerings.
Like U-store-It, Public Storage had the right idea. Great customer service skills, knowledge of what the customer needs was, but began focusing more on the companies pockets than the customers. I don't have much more to say about public storage other than it was a good starting point for me.
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Horrible company, even worse management
Property Manager (Current Employee), New York, NY – August 4, 2012
Cons: everything. don't even bother.
Public Storage takes advantage of their employees. There is so much turnover that they can't even property staff their facilities. Management will threaten your job in order for you to produce. Things change daily there, so what the company tells you one day may not be the same as the next. Also, management will tell you to break company policy, and – more... when you follow their directions, they will fire you for it. – less
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storage and moving of furniture any other items
Clerk, Customer Service Representatives (Former Employee), Pompano Beach, FL – August 1, 2012
Pros: commission
Cons: collection
scheduled pick-ups, set reservations, dispatch trucks on the road. worked as a well oiled machine because everyone shared in commission. hardest part collections
most enjoyable dealing with the public
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You work hard so the higher ups can get a big bonus from your work.
Property Manager (Former Employee), montclair, ca – July 28, 2012
Pros: same scheule every week, small monthly bonus
Cons: dm and higher only care about thier bonuses based on your hard work
the district managers work you hard so they can make their huge bonuses. employees also get bonuses but not on the scales as the DMs. I worked as the Property Manager for over 6 months at that location and my DM never gave me my raise, because that would have taken out of his budget, so he would have gotten lees of a monthly bonus.
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public storage
Relief Manager (Former Employee), el sugundo, ca – July 26, 2012
great company to work for, management position, room for growth
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Public storage
Relief Manager (Former Employee), Houston, TX – July 25, 2012
Fun job had the change to hear lots of stories some sad and some good
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Great
Property Manager (Former Employee), Plano, TX – July 24, 2012
Everything was great when I worked at Public Storage. The only thing I didn't like is calling customers for rent. I loved being a Property Manager and getting out on the property and cleaning it. I always had a nice looking property. I really miss it and wished I hadn't left.
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Outside element position
Relif Manager (Former Employee), Milwaukee – July 23, 2012
Pros: half hour lunch
Cons: short breaks
Had to work outside a lot in all kinds of weather. Had to a lot delinquent call's. Lift 50 pound iced doors in winter and shovle a lot of snow.
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Stressful, required to work all weekends and holidays
Customer Service/Relief Manager (Former Employee), Charlotte, NC – July 23, 2012
Pros: the customer's are the best part, they make the job.
Cons: the insurance is awful, its impossible to find a good dental office that is in the network
This company is constantly changing and does not permit any weekends off unless you use your PTO time and then you are required to give a reason for using your own time. Out of 365 the company only observes Thanksgiving, Christmas Day, and New Year's Day as holiday's. You are a general custodian as well as an office manager. The customer's are the best – more... part of the job. There are no advancements, it is a dead end job. The district manager and staff is constantly stirring up gossip and there is no such thing as confidentiality. You are allowed a 30 minute lunch daily. – less
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About Public Storage

Public Storage Properties VII is a finite life REIT (expiring no later than 2038) which operates 38 properties consisting of mini-warehouses – Read more