Comment – March 9, 2016
Thank you for your feedback. Glad you enjoyed the coffee and the view! With regard to surveys, it's hard to see how any enterprise that "made people" vote could be rated the #1 Best Place to Work in DFW and Texas. Participation is always optional, and honesty is encouraged. Individual results are confidential, so there's no reason to be less than 100% truthful. Surveys consider PCI a midsize company -- about 150 associates. And we're proud of our track record providing opportunities for existing associates! In fact, the entire Inside Sales management team started as Inside Sales professionals. And our Executive Director originally was hired as a part-time Inside Sales associate! Inside Sales associates have advanced to positions of responsibility in every department in the company. However, it sounds like we weren't a good match for you. Obviously, that's disappointing to hear. We've worked diligently over the past few months to improve our interview process, and it appears to be paying off. In 2015 Inside Sales retention was double the industry average, and so far this year it's improved. Last year, most of our successful Inside Sales professionals earned $45,000 to $65,000 in base plus commission. Thank you again for sharing your perspective, and we truly wish you the best of luck finding the opportunity that’s right for you!