Puget Sound Energy Employee Reviews

Found 54 reviews matching the search
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productive
Survey and Analysis (Former Employee) –  Seattle, WAFebruary 6, 2017
Checked natural gas lines for leaks using special instrumentation and generated reports on survey results. great people to work with, fun place . liked the invironment
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Good pay
Customer Service Agent II (Former Employee) –  Bellevue, WAFebruary 2, 2017
Fun and productive and paid the bills......they provided excellent pay and great benefits and pension. Enjoyed interaction with my co-workers. Learned 4 new computer systems during my years there. Great vacation benefits. The more years the more time off. All major holidays off. Very fair when problems arise.
Pros
Good pay and good to work for
Cons
Strict/ micromanaged
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Productive and beneficial place to work
Temporary Maintenance (Former Employee) –  Concrete, WANovember 28, 2016
Work changes throughout the season. You wont feel bored or too stressed. Even as a temporary worker they make you feel like an essential and appreciated part of the company.
Learned a lot about marine biology and the local ecosystem and dam maintenance.
Co workers and supervisors are understanding and easy to work with. Very easygoing.
Most stressful part of the job is counting fish during peek season salmon running.
Every day at the job as enjoyable.
Pros
Good management and co workers
Cons
Seasonal, pressure washing shade covers
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productive and fun team
ServiceNow Developer / Administrator (Current Employee) –  Bellevue, WASeptember 9, 2016
It was a great experience working in PSE with such a supportive team. One of the best team and the most enjoyable part about it is we don't feel pressure in the workplace.
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Great place to work with a great culture.
Gas System Design Field Engineer (Former Employee) –  Bellevue, WAAugust 10, 2016
I enjoyed working there but it's now time for a new and exciting frontier. I enjoyed the flexibility, benefits package, and opportunity to pursue different career paths.
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fvf
Project Manager (Current Employee) –  Kent, WAJuly 9, 2016
Productive and fun work place with weight room

lot of money to be made if you really willing to work toward a goal
leadership is will to work with you
Pros
nice pay
Cons
let of retirement
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A fantastic place to work
Manager, Contract Services (Current Employee) –  Bellevue, WAMay 28, 2016
Demanding and technical work but highly satisfactory, in the end you go home feeling good about what you've done. Storm duty is especially demanding but satisfying.
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Great work life balance, Excellent growth potential, Customer Oriented Company
Business Analyst - Customer Construction Services (Former Employee) –  Bellevue, WAMay 23, 2016
Puget Sound Energy has a very dedicated staff from the CEO down to the customer service representative driven to provide excellence in customer service. Regardless of the department, this company focuses strongly on the customer while still maintaining a wonderful place to work for all employees. PSE will partner with outside utilities to ensure they are doing the latest and greatest possible work to service its customers and will always listen to its own employees for input.
Pros
Work / /Life Balance, Excellent Coprorate Culture, Customer Oriented, Forward Thinking
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Excellent place to learn and grow as an employee
Business Analyst - Customer Construction Services (Former Employee) –  Bellevue, WAMay 23, 2016
In my 5 years at Puget Sound Energy, I have been in a variety of roles and in all positions, a heavy emphasis on recognizing its employees for the good work they do has always been paramount. Puget Sound Energy is very collaborative and looks for ways to improve every aspect of the business by modeling other utilities or recognizing ideas from any place inside the company. PSE is so customer oriented that every single department puts customers as the number one focus for all daily work and is very respectful of ideas to enhance customer experience while not treating employees as second rate.
Pros
Customer Focused, Open, Honest, Innovative
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Used to be a great place to work but no more
IT Analyst (Former Employee) –  Bellevue, WAMay 20, 2016
Management is run by individuals (many times not the most qualified) with no consideration of staff. It now takes 20 people to change a light bulb in the IT department. Benefits were reduced. Pay grades were increased to better fit within the industry but current employees didn't benefit.
Pros
it's a job
Cons
Poor Management, No career advancement
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It's Okay
Customer Service Rep 2 (Former Employee) –  Bothell, WAMay 15, 2016
Management is run by individuals, with no consideration of staff. While the benefits and co-workers are fantastic, you have to watch your back at every turn
Pros
Great Co-workers, and Leads
Cons
High cost health care, upper management
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Fast paced customer oriented company
Customer Service Representative, Call Center (Former Employee) –  Bothell, WAJanuary 21, 2016
Customer oriented company, and treated each other with respect, and kindness. Work culture was fun and uplifting. Great place to work.
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Too long ago to remember clearly
HR Specialist (Current Employee) –  Bellevue, WADecember 1, 2015
I worked many temporary assignments at that time. It's a bit difficult to remember all of the details. A fair company to work for.
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Good workplace, nice HQ premises, and great renewable energy sites
ADMINISTRATIVE SPECIALIST, IT APP SOLUTIONS (Former Employee) –  Bellevue, WAOctober 29, 2015
I provided Executive Administrative Support to a large IT team.

Management was able to recognize my professional abilities and allowed me to perform and excel with minimal or no-supervision. This helped me improve even more my organizational and technical skills.

The most enjoyable part of the job was taking part in recruiting process and assisting with information and set up of new employees and contractors.

The most challenging and rewarding at the same time was to be part of a fast-paced, multicultural environment were cross-functional teams must be always kept coordinated.
Pros
Good workplace, nice HQ premises, and great renewable energy sites, friendly coworkers
Cons
Compensation low market range.
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Good benefits but draconian leave policies
CSR I (Former Employee) –  Bothell, WAAugust 27, 2015
Very detailed call center job with good benefits, but the leave policies are draconian and there are no actual sick days (you have to schedule sick leave ahead of time)
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Ok, Needs serious improvement
Engineer Specialist (Former Employee) –  Bellevue, WaAugust 21, 2015
I was a contractor here for a year untill I got laid off for being friends with a certain Project Manager that the boss didnt like. The work was alot of fun and interesting and got to travel alot. Coworkers were pretty cool and some of them Im still friends with today.
Pros
Its a job
Cons
Cut Throat, laid off due to being friends with a PM that the boss didnt like
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Working in the fog of culture change
Program Manager (Current Employee) –  Bellevue, WAJuly 29, 2015
Executive leadership has strong and sincere aspirations for changing the culture to one of directional transparency, employee engagement and evidence-based/data-driven, customer-centered decision making. Entrenched processes and structures (and people) make it hard. There are waves of blow back, making for a two-steps forward, one-step back cadence.

Upper management does listen and take feedback from front-line employees seriously. Middle management seems more political and stuck in place.

Ongoing and iterative functional and process changes add pressure to carrying out the daily work. The drive from the top to focus and measure results is a much needed improvement, but also adds a lot of pressure. It's a collective learning curve and a bit of a thrill ride at times.

You can learn a lot about the energy business and about organizational change and process improvement. A lot of organizational growth is happening here right now. Employees are invited to break out and pitch their ideas and be influencers and leaders.
Pros
Executive leadership clearly communicates goals and strategy
Cons
Professional growth and develop glass ceilings
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Comfortable environment with opportunities to move around
Engineer (Current Employee) –  Bellevue, WAJuly 28, 2015
I learned a lot in my time at PSE and the company culture is great for maintaining a work/life balance. It can be hard at times to see great work get recognized, but the people in the company are motivated to produce great results and support one another.
Pros
Work/life balance, diverse opportunities, benefits
Cons
Lower pay compared to other nearby utilities
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Admin specialist
Resource Coordinator (Former Employee) –  Redmond, WAJune 29, 2015
I worked at this position for only one year before moving up to Resource Coordinator. I learned as much as possible about the differenent systems PSE uses to for reporting.
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Dynamic Utility
Manager, IT Security Infrastructure (Current Employee) –  Redmond, WAJune 25, 2015
A challenging place to work. Can be fun, but really depends upon the management team that you work for. In some cases, the "utility mentality" takes over and it can be a very difficult place to work.

The organization is in constant change - it is exciting and, again, challenging, but it makes it difficult for the organization's processes to mature. It feels like a constant state of chaos.
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Overall rating

3.8
Based on 56 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.8
Job Security/Advancement
3.4
Management
3.3
Culture
3.6

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