IRT was the call center where Purchasing Powers customer service dept. was located in.... The management team could use some proper training and learn better developmental skills on team building. Also, quality assurance was not very helpful on improving customer service, we would only get assessed on a basic level with no extra training available. Program training was never complete, it was typical for a new employee to come on the floor without fully understanding the programs we used for daily calls/tasks. The best part was when we were working in the newer building of IRT, where IRT's direct management team would include us in fun activities and let us use their recreational area that included a comfy couch for break time naps and tv/video games for entertainment purposes. And I finally had a great work schedule after a year of being there.
recreational area, free mattress prize, good hours
bad management team, no employee consideration, lack of training, "revolving door" attitude
anonymous (Former Employee) – Atlanta, GA – September 27, 2013
I highly discourage anyone to work here if you are in the IT department. Upper management does not know how to run an IT shop, people are trying to get out (high turnover) and it's very stressful just trying to keep old systems running. Test environments are in shambles. Project management is in its infancy so it's a constant battle of putting out fires and keeping your head above water. No software development processes stick. HR is infantile. Seriously, consider looking elsewhere as this place is where you go to destroy your career and not learn new technologies.
Family Oriented Environment, little growth however
Account Representative (Former Employee) – Atlanta, GA – July 22, 2013
I liked working here.There was something always exciting going on to keep employees happy. In two years I never experienced or heard of office drama, he say, she say stuff, etc. I would work there again, but I have moved in in career.
Expanding Company try for direct hire avoid temp positions
Logistics Analyst (Former Employee) – Atlanta, GA – September 14, 2012
It's an expanding company located in Midtown. However, I say try to get in through direct hire only. Times may have changed since I worked there a year ago, but temps typically remained in "temp" status for at least three years before full-time consideration.
Co-workers are kind, nice office environment. Friendly people. Lots of hires, office activities, games in the break room, and etc.
great office environment, friendly people, and etc.
Accounting Receivable Specialist (Former Employee) – Atlanta, GA – July 10, 2012
A typical day would be coming pulling your cash uploads for the day and start processing your excel file, each employee had a list of clients to handle so you knew who paid on what day. I learned a lot more about building files in excel and improved on my customer service skills by having to speak to not only HR Reps but they employees of each client.I have built a lot of life long friends from working at this company because it is ran like a family. What I would say was the hardest part of the job was that everything was time sensitive, but it was also one of the things i loved about the job at the same time.
one of the pros was the fact that they provided snacks and the heatlh care was paid for
Order Management Specialist (Current Employee) – Atlanta, GA – April 10, 2012
Purchasing Power is a very fast past working environment. In my position as a Vendor Compliance Specialist, I have learned so much about Oracle, Order Processing, Vendor SLA, recognizing revenue, Inventory and more. My co-workers are very helpful and are team players. I enjoy working at Purchasing Power because there is never a dull moment. Purchasing Power is dedicated to putting their customers as well as their employees first.