ER coder (Former Employee) – New York,NY – January 26, 2016
while I worked at this company I got my first taste of what contract coding is like, in the years of my coding career I have always wanted to do contract coding knowing that you could increase your income but what I was not told was that you better be the best coder in the world or you will not pass your audit and you will be let go. So my advice to anyone who wants to do contract coding step up your coding game because the audits alone will get you put out of a job,
Coder II (Former Employee) – Remote – October 13, 2015
typical day was very stressful, just because of the many areas of confusion in the system and I found they paid same employees with same level of experience more than I was getting. Also, some days they had work and some days they did not. Also, the company merged with another company as soon as I began work with Pyramid.
Coder II (Former Employee) – Remote – September 20, 2015
This position was a nightmare from the outset. I was initially placed with a Manager that had never worked with the client and the client had systems that made entering services a much longer and more complicated process than necessary. The Management of Pyramid only contacted me if he/she deemed there were issues with my performance and never bothered to get to know me personally leaving me to feel as if I was a number rather than a person. She also led me to believe that I was a problem before I started working for the client by telling me that I had not contacted her when I had proof of email. The Coding instruction was inconsistent and the client Management/Coding training staff would check each individual charge and randomly decide on different levels thereby considering the Consultant Coder (myself) inaccurate. This was inconsistent with the passing audit review that I received from Pyramid twice and inconsistent with the written instructions received from the client. PTO could be earned but not used for 6 months thereby rending anything earned within the first 2 months non-payable upon termination. Human Resources would not answer all questions timely and expected the coder to pay for the updated credential out of their own pocket without reimbursement on their time frame rather than when the credential was due. Human Resources also expected the Coder to set up their own HSA account when that type of service has always typically been coordinated by the hiring company. Equipment received was less than adequate with no wireless card capability which had to be purchasedmore... by the Coder. Disconnects routinely occurred while working and during training and the company attempted to routinely blame the Coders connectivity when the Coder had never experience those types of issues in the past 5 years working from home on their own updated equipment. The Time Clock used by the Company made working off the clock routinely necessary to compare time sheets to other reports (3) and using that type of time clock system seemingly contradicted the ability to have the "flexible schedule" that Pyramid advertised. Termination by Pyramid was a pleasure as it seemed that the company did not want to make any effort to resolve the connectivity issues and did not appear to have the appropriate staff to do so. Additionally, there was not a time frame given for the start of a new project when initially told that there would be placement on a new project.less
Audit Review was performed initially with input from the review personnel. Work was home-based
Was led to believe that employment would be permanent while employment was very short term.
Coder (Former Employee) – N/A remote – July 24, 2014
I was disappointed in this company, nothing went right from the beginning. Once offer was finalized I was promised my work equipment the week BEFORE my start date, it arrived TWO WEEKS AFTER my start date making orientation a little difficult. Nothing software wise was set up, including any/all access to do my job, that took a MONTH so when I finally started coding, less than 3 weeks under audit,they felt I wasn't making productivity and let me go. I was never given a chance to make productivity EVER. I read the reviews on this company and sought them out to work for them but it turned out to be pretty disappointing sadly.
working from home is great
poor communication, proper resources not provided as promised
Anonymous (Current Employee) – Anonymous – April 16, 2014
Great company with great benefits. Very supportive team environment and I feel valued. Company provides resources and training to learn and grow in medical coding. Especially enjoy working from home - my manager is flexible with balancing work and life. Lots of opportunities for advancement. They are the BEST!
hired as an IP coder (Former Employee) – remote – April 5, 2014
I was hired by Pyramid 2 weeks ago to work as an IP coder. Before I resigned from my current job, I confirmed with Pyramid that my background check was complete and that everything was set for my start date on 4/14/14. When they confirmed that everything was in order to begin my employment, I sent my 2 week notice to my current employer. 3 days later I received an email, not a call, from Pyramid stating that 'due to the ICD-10 delay they were rescinding their offer and wished me luck with all my future endeavors'. Really?? Obviously, they left me in a horrendous situation! Not only will I not be starting my job with them next week, I will also not have a job with my current employer! Do not trust this company. The only ones they are looking out for are themselves. They should never have hired any new employees until after the ICD-9 bill had been voted on by Congress knowing full well that their job offers were contingent upon the bill not passing. Make sure you do not become their next victim - they are very charming! I made a deal with the devil and lost.
I am a new employee and in comparing PHS with other organizations I've worked for, they stand apart in striving to meet both the home and work balance for staff. Flexibility is permitted in scheduling with emphasis placed on the clients needs while not losing sight of both the client and the employee. In other corporations the emphasis is often placed solely on the work and the employee is lost. Benefit package is excellent! Leadership is fairly new and embraces being proactive, encouraging participation and collaboration. Feedback and suggestions are welcomed. I am enjoying being a part of the PHS team and look forward to partnering with them to take PHS to higher levels in our marketplace.
std & ltd is company funded; employee does not have to absorb any cost in this area, from what i've seen, advancement is encouraged and supported within the organization, remote work from home capability is fantastic!
NA (Current Employee) – Clearwater, FL – March 3, 2014
I am currently employed by PHS and have enjoyed it for almost 2 years. Great people. I have my minor complaints as anyone would that has stayed at a position for multiple years would have, but overall it is good to me!
easy to work for, flexible when time off is needed, great co-workers
Dynamic company to work for with opportunity for corporate and personal growth available.
Anonymous (Current Employee) – United States – February 27, 2014
Pyramid Healthcare Solutions Inc. is a company positioned in a growth sector that has ample opportunities in front of it which allows for the company and its employees to grow. It is a company that is on the verge of something great and due to that there are occassional challenges that present themselves in the day to day operations. Growth is not always easy. As an employee of Pyramid my job may change from day to day based on the most immediate needs, but this allows me to experience various facets of what the company has to offer and to assist in other functions that may not be directly related to my specific role.This also provides me an environment in which to thrive as I have the room to work independently and to assist in the guidance and formulation of new processes and procedures. The people I work directly with are fantastic people who make work feel a little less like a job each day.
I was able to utilize my nursing skills. Really liked the job. Supervisor was not very effective in mentoring or clearly stating or implementing a plan. Attitude was her way, or no way. Not at all encouraging or praising good work done. I enjoyed all my co-workers.
anonymous (Current Employee) – Clearwater, FL – August 13, 2013
Weak leadership, mismanaged company. Cheap not willing to pay for good employees, high turnover. Only positive is that they allow you to work remotely. Some good people there but company runs very lean overwhelming key directors.
HIM Record Completion (Former Employee) – Milwaukee, WI – June 30, 2013
I have nothing to compare this place to as it was my first time working in the healthcare field. But from what I could tell, they were very good to us as a whole and I really appreciated the opprotunity that I was given by Pyramid Healthcare Solutions. Thank you.
HIM (Current Employee) – Clearwater, FL – January 30, 2013
Pyramid Healthcare Solutions is a wonderful company to work for. You will experience a variety of learning opportunities due to the different departments and projects. This will expose you to a variety of systems to learn and master. Management is very supportive. They welcome new ideas and suggestions. Pyramid also rewards its employees with employee appreciation celebrations for a job well done!
Sales/Marketing (Current Employee) – Clearwater, FL – January 22, 2013
Pyramid has been for me an ideal job opportunity. In my position I am able to use what I have learned in past positions and apply it to everyday work situations. I am given full autonomy in some projects and at the same time, learn something new everyday. No two days are the same and I love it. Management is helpful and the co-workers are friendly.
good work environment, get to work from home sometimes, managers want to see you succeed
sometimes decisions are not made quickly, can be frustrating