Dynamics IT Leader
Pyrotek Inc. - Spokane Valley, WA

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Schedule: Full-Time
Level: Mid-level Professional - 3 years’ experience
Location: Corporate Office— Spokane Valley, WA, USA
Travel: 10% - 20%

Pyrotek is an international organization that specializes in the development, manufacture & sales of high-temperature materials for industrial applications within the aluminum smelter, cast house and foundries, glass & steel industries. Based in Spokane since its inception in 1956, Pyrotek employs over 2,600 employees in 34 countries. For more information, please visit our website: www.pyrotek.info.

Job Summary

Oversee the IT set up of Microsoft Dynamics for global users working with existing IT teams and Sales CRM leaders during the multi phased implementation. Working with the Sales CRM leaders on implementation, assisting with training program and working on future developments of the application as well as dealing with technical issues relating to the application. The role would report to the Director of IS with a dotted line report to the CRM Project Leader

Major Responsibilities

Initially work with the CRM consultants on setting up the system

Develop the data integration from ERP data/Data Warehouse to CRM system working with the Global IT Manager and Development Manager

Lead the front end customization of the application to meet requirements defined by the Sales

CRM Users, working with the Development Manager if resources are required

Work with CRM Steering Committee on CRM implementation Phases providing advice on areas which should be tackled next

Working with Sales CRM Leader and consultants to deliver CRM phases to project timetable

Assisting with the development of the global training plan and assisting the CRM champions as required

Monitoring of all problems, dealing with technical issues with Microsoft and working with Users to develop and priorities enhancement requests

Building team of CRM experts able to support users both on IT side and Sales side

Reporting on CRM usage and highlighting adoption issues to CRM Steering Committee

Work with SharePoint team on CRM/SharePoint integration

Required Skills

Past involvement with Microsoft Dynamics Hosted Application, or experience with a major CRM application

IT Professional background with experience of working with Microsoft technologies and tools

SQL Server data integration experience

C# and .Net development

Demonstrable experience of working with Sales teams

Experience of working in a global organization

Experience of ERP an advantage

Preferred Qualifications

Minimum three (3) years industry experience


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About this company
Pyrotek is a leading international company supplying aluminium, foundry, glass, zinc, steel, sound and hearth customers with performance...