Branch Manager (Former Employee) – Kansas City, MO – April 24, 2017
The day is filled with being on the phone, and helping customers. I loved working there in the beginning! In the final year of my employment it seemed like the QC I started for was completely lost. When I started there it was an employee focused environment that placed value on good employees and rewarded/promoted accordingly. It was an environment that encouraged advancement and supported the team. The management changed and that changed the whole environment. It became a place I was ashamed to work for, and quite frankly scared for my job daily. the hardest part of the job was dealing with inadequate training, and poor management. The most enjoyable part of the job was the relationships I had built with my customers.
Area Manager (Former Employee) – New Mexico – September 30, 2016
Lower level employees were great but not valued by the regional and treated disrespectfully. A culture of fear and intimidation was the norm. The company used to be a great place to work until the original owners retired. Dishonesty, inhumane treatment of others is rewarded at this company. I loved working with my employees and the customers.
Head Teller/Customer Service Representative (Former Employee) – Huntsville, AL – September 23, 2016
I loved working for this company I felt like I was really in a position people out during their hard times.. I was finally getting my own life in order.. I learned how to communicate effectively and work out arrangements that were acceptable on both parties involved..
Customer Service Associate (Former Employee) – Peoria, IL – June 27, 2016
i really enjoyed my time working here. i was a csr and had to do daily bank and mail runs, i love the clientele and had a great relationship with most customers. I think i just really liked knowing that i was helping people in their time of need.
Loan Processor (Current Employee) – Alabama – December 6, 2015
Good job just time consuming. doesn't leave much room for family. the days are long and rules are always changing which isn't to bad just hard to keep up sometimes. my coworkers are great and help to maintain a great work environment
Branch Manager (Former Employee) – Tacoma Washington – October 9, 2015
While a branch manager there, I was often left running the store by myself because of the lack of employees. I met some great people there, but hated that I had to push services on people that I knew would not benefit them.
Area Manager (Former Employee) – Charleston, SC – April 12, 2015
I worked for this company 2 different times. Once for 2 years and once for 8 years. I loved working here. A typical day at work for me was to review reports to see which branch needed attention the most. Going to the branch, auditing, training etc. I learned more than there is room to comment. Management was great most always supportive. Co-workers were the best in the industry for the most part. The hardest part of the job was collections. The most enjoyable part of the job was working for a great company.
Salary was great as is the company.
If you don't like to make phone calls this is not for you.
collections rep (Current Employee) – overland park, ks – November 4, 2014
If you think about applying to work for QC Financial please rethink it. This company is currently shutting down departments and laying people off but wont tell them the truth they will just grind all of what they can get out of you before they let you go. Not only do they hide secrets they also double back on their own policy and dont even follow it. If your african american and want to move into higher positions such as HR, Analyst etc. etc, it wont happen they only see people of different ethics as reps and thats it. The management is so uncoordinated they harass their workers and never suffer any kind of disciplinary action for it they get a slap on the wrist and right back harassing people while top management ignores it. Also they change the bonus structure each quarter so you can make less each quarter they want a lot of work for no pay. Also they never compliment they always focus on what your doing wrong instead of the things you do right. This company is a no go and i will be shocked if they stay around another 5 years.
Assistant/Loan Processor (Former Employee) – Cupertino, CA – September 24, 2014
A typical day included filling out and filing paperwork as needed. Talking with customers and collecting necessary information to close loans. I learned how to deal with difficult people in the most efficient way possible. The management was extremely strict which kept me working at high capacity for the majority of the time. The hardest part of the job was trying to communicate with difficult customers.