Not for the weak of heart.
Assistant General Manager / Loan Official, Olathe, KS - June 23, 2015
You work 11 hour days. Their training is by making you read out of date materials and work with people who will rarely answer questions. If you are the work horse of a store they do not promote unless they have no other options. Management in most stores will put off all work on the lesser CSR's while they do nothing , but play games on their phone. Manager's leave often and leave stores either understaffed or unmanned. New product's will be rolled out with little to no training before release date. Most employees are sarcastic and really don't like talking to customers and avoid giving loans at all cost. There is a system in place that determines who gets loans. It pinpoints salary, age, and race. Which then determines if you can get a loan. Certain types of people are told they can not get loan , even though they qualify. This job is not for a nice person and can change your view on humanity.