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QC Holdings
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8 reviews

QC Holdings Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
Compensation/Benefits
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ok place to work
Customer service rep (Former Employee), KansasApril 7, 2014
Pros: great place to gain some office and bank teller experience, fun coworkers
Cons: collection calls daily and having to telemarket.
This company is very cheap, as in they expect their employees to perform paralegal level tasks, bank manager tasks, etc, as well as be a customer service rep....and pay them very little to do so. A typical employee can expect to perform such unpleasant tasks, as telemarketing (who does this anymore?) canvas local businesses hawking this company and – more... their product...most of the time you end up getting shooed off by the owners of these businesses. Most of this is because the company is too cheap to invest in any advertising.

There is also the very grating task of having to perform collection calls every day, and we all know how that usually plays out. This is something they fail to list in the job description, they usually spring it on you during the interview...or after you've been hired.

The coworkers can be a lot of fun, as it is a very small and cozy type of office environment, rather than a large and impersonal building. However there are shifts where you will be working alone, which can be intimidating to some people, especially if the store is located in a rough part of town.

I can only recommend this job to a very outgoing and tenacious person, with a very thick skin, and whose feelings are not fragile. As for management, some are very nice people, willing to really show you the ropes, others....not so much. – less
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Terrible place to work
Customer Service Representative (Current Employee), St. Louis, MONovember 18, 2013
Pros: walking distance from home
Cons: list to long......everything!
The only good thing for me personally is the crew I work with and location
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So many changes
Lead Teller/CSR (Former Employee), Tucson, AZJuly 27, 2013
Pros: all the job functions
Cons: not properly trained
I moved to Tucson to try to get a new start in a different place. So I started out here and was very different from what I was used to doing. My typical work day usually consist of multi tasking. I learned how to assist in customers face to face and how to train myself and learn how to manage others as well. The hardest part of my job was dealing with – more... job tasks that I was not trained on and having to learn it on my own. That was more of a challenge for me than anything. The most enjoyable part of my job was helping people and learning new things even if I had to teach myself how to do it. – less
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top payday loan company
Area Manager (Former Employee), Springfield, MOMay 30, 2013
Pros: employees
Cons: long hours due to store locations being so far apart
constantly changing depending on the staffing issues at any of hte 8 different locations
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Midwest Values, Conservative company in a progressive industry
Regional Manager (Former Employee), Overland Park, KSMay 20, 2013
Pros: steady leadership, comfortable work environment, great customer service
Cons: tough industry. steady movers in a lightening fast environment.
Good conservative company in an industry that is fast moving. Take pride in their actions. Hire good people that they train and want to keep as long as possible. Always work to help the customer. Take good care of their employees. Fair minded.
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Flexible hours with 38-40 hours a week.
Regional Credit Collector (Former Employee), Kansas City, MOFebruary 11, 2013
Pros: free lunches and flexible schedule.
Cons: job security
The work/ life balance was a big plus. I could pick my son up from school some days.
The bonus on collections was good.
I enjoyed the people I worked with. We became a family.
I got to participate and help develop Advanced Collection Training for this company.
I took charge when needed when management of a store was unavailable.
The hardest and most – more... enjoyable parts of my job was collections. I really felt I was able to help a lot of people. – less
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Very Productive Environment
Branch Manager (Former Employee), Jackson, MSJune 12, 2012
Pros: bonuses, contest, trips, free lunch, family activities..
Cons: not enough pay, long hours...
A typical day at work would be coming in counting all monies, prepare goals for the day, set up all registers, and interact with customers face to face and over the phone with loans, check cashing, money orders, money gram and wester union.

I learned how to stay in compliance with all state laws n regulations..how to perform internal and external audits..how – more... to maintain a great staff and handel all of the customer needs in a professional and timely manner.

I was the branch manager at my locations but I did obtain a great relationship with upper management and learned alot.

I had a great staff and a great relationship with other employees from different locations.

The hardest part of my job was missing alot of activities with my son due to working alot.

The most enjoyable part of my job was dealing with my customers everyday and helping them as much as I could. I really loved when they would call for me just to tell me thanks and let me know how much I was able to help them. – less