IT - Technology Refresh Technician
QSTAFF Incorporated - League City, TX

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Duties to include: Installation/replacement of Dell computers daily; Provide break/fix and troubleshooting to supported computer after refresh; Troubleshoot computer problems remotely using appropriate tools after refresh. Performs related duties as required. Experience with the following: MS Windows and MS Office environment; Macintosh and Thin Clients a plus; Knowledge of DHCP/Static IP; experience with mapping drives, printer installations, various methods for moving data; high level customer service skills; must be able to perform in a team environment.

  • Back up / Format / Imaging of computers, troubleshooting as needed.
  • Organizes own work assignments to contribute to smooth work flow.
  • Adheres to internal controls established for department.
  • Installation/replacement of dell computers which may require commuting to additional areas of campus.
  • Provide break/fix and troubleshooting to supported computer after refresh
  • High level customer service skills
  • Assist with unboxing/boxing of pcs and monitors if necessary
  • Assist with imaging/backing up/formatting pcs if necessary
  • Assist Desktop Support if necessary
  • Able to lift a minimum of 50 lbs..
  • Performs related duties as required.

Pay range: $24.00 - $29.00 per hour DOE

About this company
Founded in 1999, QSTAFF is the premier technical staffing company supporting a wide range of technical and non-technical disciplines for...