Account Representative (outside sales)- Industrial MRO
QTA Industrial Supplies & Solutions - Chicago, IL

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Responsible for introducing and growing MRO products (power transmission, maintenance parts, motors, bearings, MRO) while providing solutions and service to meet our customers needs. Our core focus is manufacturing and our services are centered around machining accounts and their maintenance departments.

- Good customer service and communication skills
- Reliable, organized, detailed and focused
- Industry and sales experience in MRO (maintenance commodities)
- Moderate computer skills, including communicating internally and externally via email
- Work experience in Microsoft Office; proficiency in Excel
- Ability to multitask and manage time well
- Knowledge of supply chain systems
- Knowledge of industrial products: power transmission, hydraulic, pneumatic and mill supply
- High School Diploma or GED
- Good driving record

- Ensure customer relationships are positive and deep within all accounts
- Create materials for and conduct sales presentations to customers
- Prospect for new customers
- Ensure customer service requirements are met
- May be required to be on-call nights or weekends, depending on need
- Generate new business with new or existing customers
- Ensure technical requirements for the customer are met
- Assist with on-site troubleshooting of customers' concerns
- Routinely interacts face-to-face with customers to foster strong relationships and maintain satisfaction; may handle customer returns
- Work with local customers to identify, quote, engineer, and close product and solution sales
- Provide technical support as required
- Work with Branch Manager to provide business planning to reach product and sales goals
- Work with and coordinate vendor resources to build relationships and support sales
- Personally accountable for time allocation and priorities to reach goals and applying efforts to high ROI opportunities
- Maintain appropriate relationship with key suppliers