Acting Quality & Training Coordinator (Former Employee) – Fort Lauderdale, FL – April 26, 2017
A typical day at work included training the staff on customer satisfaction through sales reservation, pricing and quality assurance. I learned the global aspect of the middle eastern market and how to engage a diverse group towards the common goal of delivering 5Star customer service to all of our customers. As part of the management team we ensured that employee awareness of our vision and mission was applied internally and externally daily. Our culture comprised of a diverse group which open the opportunity to learn and exchange ideas. The hardest part of the job was having to make the decision to leave. The most enjoyable part was the opportunity to train, learn and deliver 5star customer service to our customers.
Customer Service Agent (Former Employee) – Sunrise, FL – March 21, 2017
Ticketing and reservation, resolving passengers needs learned AMADEUS Reservation System Poor Management, not employee focused Could potentially be a great place to work but needs to resolve lack of local leadership, all decisions are made in Doha, Qatar, currently don't have a local Manager or director and has not had one for many months
Customer Service Representative (Former Employee) – Texas – February 20, 2017
the management was okay.The hardest part of the job is telling a passenger they cant fly because they are late and having them yell at you and keeping it cool and knowing how to address them professionally
Systems Officer (Former Employee) – Orlando, FL – September 25, 2016
Company is good. Challening environment. Management is also good and cooperative. Great ongoing learning opportunity. Multicaltural environment with more than 100 nationalities working in Qatar Airways so it been a great exprience with interacting people across world
Cabin Attendant (Former Employee) – QA – March 17, 2016
Ukraine International Airline is the largest airline in Ukraine that operates domestic and international passenger flights and cargo services to Europe, Middle East, United States and Asia. It is a full service airline that provides customers with European service standards and traditional Ukrainian hospitality.
I've spent 6 years with Qatar Airways and would not change this experience for anything. Wake up in Paris, have dinner in Doha, shop in New York the next day and go to Maldives for you days off. Just an example of cabin crew week in QR.
The company improved their treatment to flight attendants with the new VP, however still a lot of things could be changed for better. It has its bad sides like any other job, but also so many great sides that make it all worth it. Tax free salary, provided accommodation and discounted staff tickets for you and your family members, which is perfect to run away from Doha on your days off, as it might be NOT that fun at times and has an extremely hot summer. (around 50 degrees celsius).
As long as you do your job and don't stress about things you can not change you will definitely enjoy this job and all the benefits it brings and you will meet some amazing people that will become your friends for life!
tax free salary, travel the world, meet new people, provided accommodation, health insurance, discounted tickets for self, family and friends
strict rules, curfew, lack of freedom, disturbing sleeping pattern, jet leg
Great place to work, very organized and professional enviroment
Cabin Service Director (Former Employee) – Doha, DAW – August 25, 2015
Employees are trained to perform a the highest level of excellence.Management assured that the employees were always prepared and equipped with the proper tools and skills to preform at the expected standards. They made us proud to work for the organization. My co-workers are some of the best quality of people that were carefully selected to ensure that the company's first class status is maintained. The most enjoyable part of the job was travelling to exotic locations and staying at first class accommodations.
Travel, discounted tickets
The altitude and pressurized cabin is hard on the system
Being a flight attendant is not a job but a lifestyle, it becomes more like a hobby, to travel and work at the same time.
Flight attendant (Former Employee) – Qatar – May 10, 2015
A day in the life of a Qatar Airways cabin crew starts by you always have to look professional and your grooming up to the company's standard. At work the customers are the kings, if there is an issue you fix it, you have to be great at multi tasking and being flexible. If you know how to talk to your talk to your customers, you can get out from any situation, so communication is the key in this industry. About management at Qatar Airways I would say the less they hear about you the better it is but if you do your job the way you are supposed to and not less you are fine and you stay out of trouble.
The best part of the job is when its time to board that plane for beach destination or even a Houston because you are getting away from Qatar to experience new adventures. Being in a metal tube for long hours or even a short sector you need your colleagues, and they need you for service and for safety purposes. Great Team work means you will have fun without even seeing the time goes by. However the hardest part of being a flight attendant is the sleepless nights and the jet lags. But you just get over it and look forward for vacation time. Free and discounted travels around the world and tax free salary are the best incentives made my 5 years and 7 months there all worth it .
Tax free salary, travel the world for free and health insurance
Closed minded management, everyone has their own rules and procedures
A typical day its under pressure, rushing all the time serving passengers anything they need food, drinks, alcohol, sometimes under emergency situations, heart attacks, fainting, asthma, cronical pains, and we need to be calm and also with a smile no matter the situation is.
I learned that I need to be efficient and smart at the same time not to have any feelings if a passenger its upset not to mix the way I feel to get involved with that specific situation. I learned to respect different cultures and to have patience with them.
My co-workers I like and I have to respect them is this kind of law in life that it will always work.
The hardest part of the job its when I am operating flights and I feel sick there is no way to get out from the aircraft and I can go to doctor.
The most enjoyable part is every flight every take off every landing, every smile and every experience with a different crew, and different passengers with a different destination.