I normally start at 7:30 by signing into our systems. Work is online and phone system is tied into the desktop unit. I work referrals for new business, policy changes, and renewals for Personal Lines Homeowner. I have learned several new systems while at QBE as well as developing relationships with agencies across the United States. My co-workers are talented and upwardly motivated. All are hard workers with excellent work ethic. The hardest part of the job is working multiple calls while also working referrals, emails, diaries, inspections and insurance department inquiries. The most enjoyable part of the job is working with our other locations and agencies across the U.S. to select the best business to meet our company guidelines and goals.