Restaurant General Manager
Qdoba Mexican Grill - Morgantown, WV

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$45,000 - 70,000 per year
Earn college credit hours for training received
Medical / Dental Insurance
401k
Meal Benefits
Bonus Plan
2 Weeks Paid Vacation

ESSENTIAL DUTIES & RESPONSIBILITIES
Include the following. Other duties may be assigned.

  • Able to perform all duties and responsibilities of a cook, line server, and cashier
  • Coordinates activities/tasks of employees
  • Responsible for employee relations, including:

o Attracting and selecting;
o Training and developing;
o Motivating, rewarding and retaining; and
o Counseling and terminating.

  • Controls the cost of purchased goods through sales and inventory driven initiatives
  • Controls the cost of labor through effective hiring, management of wages and sales driven initiatives
  • Manages the overall physical plant, including maintaining sanitation and operational standards to corporate or municipal requirements
  • Responsible for all cash handling practices and related security
  • Adheres to and continually reinforces quality, food and cleanliness (QFC) standards.
  • Models legendary service, including effectively addressing and resolving customer and employee complaints
  • Monitors and manages operational/financial targets to meet or exceed budgeted expectations, including VOG Results, Sales, Labor and Food
  • Develops long term sales growth initiatives
  • Manages administrative procedures of the restaurant to meet or exceed corporate expectations
  • Participates in regular regional meetings and conducts store meetings as appropriate
  • Execute same duties and responsibilities when participating in outside events
  • Audits employee files
  • Develops quarterly staffing plans
  • Completes training program with one new employee
  • Cross-trains one tenured employee
  • Leads Regional Assistant Manager meetings
  • Attends one QFC with an RM
  • Achieves a minimum of 10 VOG responses/week
  • Creates/executes 30-day VOG, including plans to increase:

o Guest Service
o Food
o Cleanliness
o Overall Food Satisfaction

  • Balances General Ledger to within $50
  • Meets or exceeds the following period targets:

o Sales (by 10%)
o Labor
o Food

  • Quarterly hourly turnover rate below 65%
  • Weekly labor variance 0 to -2 hours.
  • Leads store level management meetings
  • Conducts pre-shift meeting daily
  • Accurately completes daily checklists each shift
  • Maintains restaurant’s employee training Progress Chart
  • Passes a QFC performed by a GM or RM while running a shift
  • Interviews, hires and conducts an Orientation
  • Works one shift/period in the kitchen
  • Makes five follow-up calls on taco bars
  • Generates two contacts/week for LSM and/or works with RMS on LSM plan
  • Ensures 50 Qdoba Cards are distributed in one shift
  • Forecasts weekly sales +/- 3%
  • Updates PAR levels and order guide
  • Weekly bonusable food variance .5% of target
  • Prepares GM recap
  • Generates, troubleshoots, and prepares week-end paperwork
  • Writes an effective schedule to 0 hours.
  • Completes all MIT tests and skills
  • Completes shift cards
  • Able to work a 45 hour workweek.
  • Manage all employees/managers within the restaurant on assigned shift

QUALIFICATIONS/ EDUCATION/EXPERIENCE

  • Must meet the minimal criteria in background check
  • Must successfully complete in-house management training program, including satisfying all requirements of current restaurant management career ladder
  • High School degree or equivalent
  • Previous management or supervisory experience preferred
  • Αge requirements may apply in order to remain in compliance of State and Federal Law
  • Ability to read, write and communicate in English, with the ability to communicate in Spanish helpful
  • Fundamental math and computer skills

PHYSICAL DEMANDS

Include the following. Other duties may be assigned.

  • May be required to lift up to 50 lbs.
  • Required to operate/access equipment set at standard heights, while walking or standing during entire shift
  • Must reach, bend, stoop, lift, wipe and climb
  • Some repetitive motion may be required

WORK CONDITIONS

  • The job entails a minimum commitment of 45 hours a week-shifts of varying times and varying lengths
  • Must be available and willing to work a variety of days/times, including:

o Evenings/Late night
o Weekends
o Early mornings

  • Must be accessible and available during restaurant operating hours
  • Fast-paced restaurant environment, sometimes stressful
  • Must have access to adequate transportation and complete the administrative driving requirement, including a valid driver’s license and proof of current auto insurance
  • Complete work required within a limited space
  • Employee will often work in a hot environment with heavy and sometimes heated equipment.
  • Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions and falls.

NOTE: The physical demands described here are representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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About this company
156 reviews
Qdoba Mexican Grill is a fast-casual Mexican concept where anyone can go to enjoy a fast, handcrafted meal prepared with fresh ingredients...