Never a dull minute, constant change, always learning new things
IT Site Coordinator/Analyst (Former Employee) – Sussex – June 5, 2016
Typical day at work started off looking at all the calls the help desk sent to us for support, we serviced all IT related hardware. After I had that under control (who could handle what), I then checked the MC Service requests, these were typically phone related issues, and then would look at all IT related product requests submitted for my plants, verifying the equipment they ordered were correct (hard drives, memory, printers, and such). I also verified time entries were entered, safety quizzes were completed. I learned how to mulit-task very quickly. My co-workers were great resources, everyone worked ask a team. We all helped each other out as much as we could, would run idea's by each others. The hardest part of the job was time restraint, so much to do, in so little time. I loved the customer service part of the job, working with so many people, and so many pieces of hardware.