Staff employed by company is fantastic but mangagement needs more training
Senior Customer Service Representative, Middleburg Heights, OH - September 27, 2015
My schedule was Monday thru Friday 8:30-5:00. I worked at Quadax for almost 5 years. During that time, I feel there should have been far more training as the needs of the department changed. There were many different departments to work in but the Manager of the department that I worked in, Harp Call Center, was not prone to let anyone transfer to a different department without that employee following chain of command and setting up an meeting with the HR department directly. Many employees in the Harp Call Center have requested to be transferred to a different department in order to increase their knowledge base and skill set but the Manager of the Harp Call Center, again, is not accustom to letting anyone leave that particular department.