A great place to work at and grow with.
Call Center Representative (Former Employee) – Middleburg, OH – May 26, 2012
My schedule was Monday-Friday, 8:30am-5pm. I clock in and logged into the phone lines. Answered telephones, our Dept had about 30 different clients, and in different states. So the greeting was different for every client account. I took calls from patients, patients families, attorneys, nurses, doctors and facilities. I had great co-workers, mostly female environment. There were only two males, but they mainly competed against each other on call volumes. The hardest part of the job, was getting a customer that had a loss in the family and had a money problem. Unfortunatly, I understood their problem, sometimes there was nothing I could do, due to what our clients demands. The most enjoyable part of my job, was being told by the caller, that I made their day. Even if it was by just being nice and not rude.