I worked from home as a telecommunter.
Clinical Review Nurse (Former Employee) – Seattle, WA – April 25, 2015
A typical day for me as a telecommuter I'm sure was different from those who worked on site. I sat down at my commuter and reviewed medical cases against nation criteria to see if the requested service met the guidelines. If it met criteria then it was approved and sent to the next level. If it did not meet it was sent to a physician Advisor with my recommendation. After review I entered the decision by the physician and contacted the provider by phone. A written communication was then sent by the appropriate staff. I dealt with Providers, Physicians, my managers, used several computer programs, attended company tele-meetings, frequent in-services on line, and whatever else that came up that I could do. I had a variety of managers during my 6 years there. Some of them were very good and some were very uninterested. Offsite persons have different problems then those working out of the office and dealing with them wasn't what was familiar to them. There were connectivity problems but Quails has a wonderful IT department and they were always helpful and followed up to make sure problems were resolved. Working part time on the East cost with all my managers and co-workers in Seattle presented communication problems such as new procedures, meetings and other info was not always given to me because I wasn't there and no one thought about me.
My last manager was great however, and saw these were problems. She was very supportive. In the end my position as a part time telecommuter was eliminated.
There were special dinners, perks, contests for the employees but telecommuters were not included.