Driver Manager/Dispatcher, Bossier City, LA - June 10, 2016
Typical day - 5 to 5 1/2 days per week. 45-52 hours a week. Worked in an office environment dispatching and managing drivers while trying to move 200-600 commercial vehicles across the continental United States at a given time.
I learned how to drive a commercial vehicle.
Management - was great. I answered directly to the Regional Southcentral Manager. He was open to suggestions and allowed me the responsibility to train new dispatchers for the new office. At least twice a month our Regional Manager would even buy us lunch.
I knew exactly where the General Manager of the division and the owner stood on some matters of the company. The owner actually took the time to sit down and talk with me about the company; even after the Regional and General Manager had agreed to hire me. It is still interesting to me how different companies operate in different ways.
My coworkers were great. There were many times we would have lunch together. I was a good atmosphere. We seemed to always work well together, even in stressful situations.
The Hardest part of the job was leaving. You can call it God, the Holy Spirit, or your sixth sense: call it what you want, but I had an overwhelming feeling and direction for about 4 months to get out of there. What happened went like this: we as driver manager/dispatchers had a tremendous responsibility over dispersing money to drivers to perform their duties in transporting commercial vehicles across the state (we handled a lot of money). After I left the company, one of the senior dispatcher/ driver managers was arrested and convicted for embezzling over $60000 from the company. He conned everyone. Glad I wasn't there for that.
The most enjoyable part of the business was the constant change/chess match in dealing with drivers challenging them to handle poor paying loads as well as good paying loads. Also, the fact that my immediate supervisor continually asked for me to come back. There was even a time during my re-cooperation that the company wanted to send me a laptop and have me work with them remotely while they were in Louisiana and I was in Montana. I guess I did a great job for them.