My typical day starts at 3PM. I check in guests, making sure their CC matches their photo ID, and making sure the card authorizes. I take care of any issues they have and provide what help I can for their stay, such as providing them with a local restaurant list, and map if needed, or show them the pamphlets to local attractions they might be interested in, get them extras like toothbrushes, extra towels etc. and answer their questions, rekey their keys if needed, fix their TV if needed and sometimes help with their luggage. My day ends with my taking the drop and logging out for the night auditor/general manager to take over at 11PM. The most enjoyable part of my job is helping people.
Sometimes the phone rings right when I have a customer infront of me.