Documentarian (Former Employee), Jamaica, NY – July 25, 2015
Pros: Develop own set of question in preparation for each interviewing event.
Cons: The amount of work that goes into documenting the information collected.
The best aspect of this experience was to be the first to learn from subjects their stories in connection with their Queens neighborhood that through the interviewer's work is made public for future dissemination.
A open and free environment full of knowledge and life lessons that I was able to learn from the customers that I helped.
Volunteer (Former Employee), Ozone Park, NY – June 19, 2015
Pros: Long lunch breaks, and Able to create my own activities for the children
Cons: Loud children, Fights, and Property Damage
A regular day at work would consist of me restocking book shelves in the Dewey decimal system and DVD selves in alphabetical order. Sometimes I had created origami programs to bring Japanese culture to – more... the small little world that is out workplace to show them the beauty in which a single piece of paper can create in a few folds. My supervisor instructed me the first 2 or 3 days to simply show me the process in which to do my job and also how the library operates so that I can work fluently and productively. My co-workers treated me like I was working them since day 1 of opening; they easily learned my first name which many people find hard to pronounce and we often make jokes that make slow days go by quicker and always put me in a good mood if I were to ever feel down. I say the hardest part of the job were the fights that occasionally broke out but were easy to fix. The most enjoyable part was making friends and learning more about the world from the customers that I was able to help and impress by fixing their personal laptops that they had trouble with. – less
Volunteer (Former Employee), Ozone Park, NY – June 8, 2015
Most days I would be in an office checking the inventory. I learned how a business functions behind the counter. The co-workers were kind and provided great service to the customers. The hardest part of the job was repackaging materials. The most enjoyable part was the bookkeeping.
Clerical Assistant (Former Employee), Jamaica, NY – May 22, 2015
My direct supervisor was good but the overall atmosphere in the office was tense. Members of the library's legal team did not like each other and I was caught in the middle. Now I work with the human resources department and I like it better there.
Page (Current Employee), East Elmhurst, NY – December 2, 2014
I usually arrive and get straight to work. I usually organize anything that is misplaced first and then go back and shelve anything that was returned the day before and prior to me arriving. Management – more... is excellent and I haven't faced any issues with customers. Me and my co-workers get along well and our day typically runs smoothly. The hardest part of the job would be covering for other people when they are not in that day. The most enjoyable part of the job is being able to interact with the customers and help them find whatever they need. During my time here, I have learned how to communicate with others; mainly customers and my supervisor. I also learned how to time myself so that I can get all my work done before the end of the day. – less
Working at Queens Library is absolutely fun and amazing
Assist the customers (Current Employee), 40-20 Broadway, New York, Astoria – October 30, 2014
Pros: flexible time working, very understanding supervisor
Cons: does not give enough hour to work
At Queens Library the typical day would be working with my co-workers and keep the customers happy. My job is to satisfy my customers therefore I would try every professional skills in order to make my – more... customers happy. The environment at the library is very enjoyable, it is like waking up in your dream job. Everyone has smile on their faces and they would go beyond their limits to bring the smile on people's faces. It does not even feel that I am working because I feel that every staff members are like my family. However at times things get hard when it comes to taking care of the specific customers. There are many customers who does not like to be told about the policy and rules of the library, which makes it hard to face the obstacle. For that situation I would strictly tell one of the librarian, manager or supervisor to discuss about the problem. By taking up the job I have learned to manage my time, to be responsible, talk professionally, always have smile while you are at work. Nobody wants to see a dusky face when you are at a job. Moreover, the biggest skill that I have learned is that a person cannot addle their professional and personal life, the two kinds of life should stay at its place. – less
Library Assistant III (Former Employee), Jamaica, NY – March 19, 2014
This is a great working environment for anyone who likes meeting a diversified group of people each day. I learned how to communicate with individuals from different ethnicity and backgrounds of all age – more... groups. Co-workers were easy to get along with, and all of the managers I have worked with were very dedicated, not only to just daily working routines and managing the library efficiently but also to staff members. The most enjoyable part of my job was interacting with customers and patrons and making sure their needs were met. – less
Teen Net Mentor (Current Employee), Rosedale, NY – January 12, 2014
Pros: working with the kids
Cons: only part time
Working at the library is fun. You get to help and meet new people everyday. My co- worker treat you like family, we all look out for each other if one is sick. The most enjoyable part of my job is working with the kids. I want to be a teacher one day so working with them and helping is the best part of my job.
Children's Librarian (Current Employee), Jamaica, NY – November 25, 2013
Pros: customer service
Queens Library is a great non profit organization. Customer Service is key for Queens Library. Working at the Queens Library I learned organization and interpersonal skills. Co-workers are encouraging – more... and friendly. The hardest part of the job is continuing to come of with new and innovative ideas but it is a welcoming challenge. The most enjoyable part of my career are the smiles of my satisfied customers. – less
Successful, diverse, and entertaining work environment where I learn everyday.
Page (Current Employee), Queens, NY – October 20, 2013
I have a part time position at the Queens Library. From the beginning I got the opportunity to learn a lot about the job and it was the most enjoyable part. Every day I'm engaged with costumers, answering – more... questions, referring them to appropriate staff, and helping them with the automatic self-check-out and self-check-in systems. Primarily I do; Maintenance of book stocks and displays. Shelving books and library materials. Helping children's librarian with codding new materials and labeling and linking new DVDs and magazines. I've had the great pleasure of working with excellent co-workers and managers so far, and it has contributed to our success serving hundreds of customers everyday. – less
Child Care Assistant (Volunteer) (Former Employee), Jamaica, NY – June 19, 2013
Cons: no pay
Reading to children every Friday from 3pm,-4pm. Learned how to cooperate with smaller children. Co-workers were very helpful with anything misunderstood. Hardest part of job was keeping patience. Most enjoyable part was to see the children's reading level's rise.