A great mission with a difficult culture
N/A (Current Employee) – New York, NY – June 26, 2017
The library is a deeply responsive organization that provides a breadth of truly necessary services. The branches function as much as community and cultural centers as they do places of learning. The culture of staff, however, is not as collaborative as it ought to be, and department are competitive for resources, information, and preference. This is improving under the current administration, but very, very slowly. By virtue of its funding sources, the libraries function very bureaucratically, and the internal governance compounds that regulation, getting in its own way quite a bit. It's a shame that this great organization, staffed mostly by dedicated and capable people trips itself up so often.
Great mission providing essential services to the people of Queens
Siloed, suspicious, obstructionist work culture