Pros: luches with clients, was nice.
Cons: short luches at some clients
A typical day at work. I would meet some really interesting people, from young to the elderly. Some whom were afraid of getting their blood drawn to some whom have had it done too many times in their lives.
My job was to make them as comfortable as possible and I knew it was done when they would say, "it didn't hurt, and you did it better than anyone – more... else."
Management, would always admit to me, "you are good at what you do, drawing blood." And co-workers, would reassure patients I would get them when they seemed afraid and unsure of me when they first met me.
Being correct the first time, making sure of yourself. Confidence in what you do makes the patient feel comfortable and then they trust you. In other wards, one stick when drawing a patient is a big plus.
A big smile on a patients face and thank you when you are done. For getting them in the first try/attempt. – less