Quest Diagnostics Employer Reviews

Quest is a great company. It's a very stable company but the economy is getting tougher on everyone including Quest. Unfortunately, they are not able to recruit and keep the highest level staff.

It was a great opportunity and experience working for Quest Diagnostics.

easy going work place but accomplishes alot throughout the day.

It is very difficult to move up in the company because of the reduction in force.

Quest Diagnostics is a good company. A typical day is busy and often times challenging. I find myself constantly learning new things and surrounded by intelligent people.

very busy but fun! very high paced and a lot of clean up work. They could benefit from hiring telecom personnel as permanent.

.busy
.do the job better every day
.very good
.team work
.production
.time off

Fast paced, I enjoyed doing what I was doing. No doubt in my mind that if I could land another position just like this one, I would take it in a matter of seconds. However, the hardest part of the job was getting everyone to see each other eye to eye because of poor management. Other than that, it was a laid back job.

worked at quest in cc tx for ten years. horrible horrible! bad management, favoritism, no over time actually you work 38 hrs not 40 no help. company super greedy!!!!!!!!!!!!!!!!!! its all about how much money they can make.

I loved working for a laboratory, especially one that is as high tech as Quest Diagnostics. I rotated departments daily, I have heaps of experience in Specimen Management, Chemistry, Hematology, Microbiology, Client Services, and Stats.

A workplace that strives to attain excellence.Employees are properly educated before any procedures take into effect. And to ensure mistake-proof environment,piles of paperworks need to be generated and that is the hardest part of the job. Despite of all, seeing the smiles of patients amidst of their health dilemmas is the most enjoyable part of the – more...  job. – less

A typical work day is very busy with feeling overworked at times sometimes the Patient Service Center is not staffed properly for the patient load (great deal of stress).
The compay implemented a Safety Net Clause which helps reduce the error rate,asked for help from management to be retrained in this area and they didn't follow through they decided – more...  to FIRE-ME instead.the co-workers would not help with the processing with 80+ patients on top of the blood draws the team work is terrible there and you get some co-workers that have issues with there family members and the bring that to work with them so we have to deal with that al day long very,very uncomfortable (walking on egg shells).Very stressed out with this company you have to look over your shoulder all the time I have been with this company for about 12 years calling in sick once ,but when they decide to let you go they will find something (VERY ANGER) with Quest Diagnostics
The hardiest thing is having to deal with co-workers and the most enjoyable is you bonding with your patients. – less

Busy but fully satisfying.
Always learning something in the medical IT area.
Management is fair and great source of information.
Co-Workers are part of a great team effort.
Enjoyable part of the job was the autonomy.

A typical day at work was hectic. It involved a lot of phone calls, answering patients questions, and doing computer work. The management was professional. They were able to take care of any matters. The hardest part of the job was to resolve questions asked by clients.

It was nice working here and got to know a lot u about the health care field.

I ensured timely delivery and accuracy of pricing on purchase orders. I ensured prompt order placement of various items for all business units. I responded to customer and vendor inquiries via telephone and E-mail. I performed duties such as faxing, filing, and tracking and confirming purchase orders. I provided resolutions to simple and complex problems. – more...  I performed customer service and call center duties. I learned a great deal about customer satisfaction and gained most of my experience in customer service with this company. Management and co-workers treated everyone like family. The hardest part of the job was finding something to do on slow days. The most enjoyable part of the job was working as a team and consistently making progress. – less

excellent managers, people you work with. State of the art equipment, nice enviorment, and professional.

The best thing is, we have our client service department and lab aides to receive calls in the lab. We could then focus more on our station. In our shift in our department, I really have no problems working with my workmates. Our supervisor and manager is flexible and helpful specially I have an emergency on family matters. I learned a lot of things – more...  in the department. We do have our continuing education presentation per month, which is informative and useful.

We process a high volume of samples. We are busy, the time go so fast. It's great that we are rotated in different workstations each day.

401K benefit is by far, the best! – less

great place to work, but lately they have been using the down turn in the economy to get greedy and squeeze every once of work out of people. They are also getting rid of long serving workers who have acqiured significant benefits.
I learned a lot about the Healthcare Industry even though my background training was in Accounting. Management at this – more...  company has been getting cranky and extremely demanding as they crack down on waste.
My co-workers were mostly okay though a few were overbearing. They always are some in every company.
The hardest part of my job was working nights but you had to, if you wanted the night shift dip.
Working in air conditioned environments was great. – less

Processing specimen from 9pm to 630am. I learned how to process specimen, sort them by frozen, temperature and refrigeration. Management was good. They would ask us if we need things everyday. If we had any problems. Co-workers were fun to work with, we all got along. The hardest part of the job was going in at 9pm and getting off at 630am. Enjoyable – more...  part of the job was processing the specimen. – less