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Quest Diagnostics
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1,009 reviews

Quest Diagnostics Employer Reviews

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Productive and Committed Employee
Lead Examiner/CSR/Assistant Manager (Former Employee), Charleston, SCOctober 18, 2014
Pros: working with hard working and deicatied exployee
During the 8 years I was employed at Quest Diagnostics. I was able to embark more mental and social in the world of Insurance brokerage. I did medical examination on clients for roughly 80 or more insurance brokerages. It help me learn and explore in areas on finance that I never early thought about. It also helped sharpen me customer service skills, – more... by working directly with the insurance agents. Being the Lead Examiner and frequently manger when branch manger was unavailable .Helped me explore the opportunity for leadership. Being really good in the field as an medical Assistant with excellent phlebotomy skills really helped me continue to excel in all area required by me proficiently. – less
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great company
Phlebotomist Service Rep III (Former Employee), Reno, NVOctober 17, 2014
great company but when i was there a lot of management problems, but hear that management has since changed and that it is a great place to work for now
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Crazy but I like it
Supervisor, Client Services (Current Employee), Pittsburgh, PAOctober 16, 2014
You never know what you are walking into every morning in Client Services due to the many contributing factors that sets the tone for our day. I would not change this for the world....multi-tasking and prioritizing is what I do best.

I love working with the staff as well as all the medical staff I speak with on a daily basis. Knowing I am able to help – more... them help their patients is 100% complete satisfaction for me. – less
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Productive and very professional
Medical Assistant Externship (Former Employee), Philadelphia, PAOctober 15, 2014
They are very professional and gentle. Loved working for Quest
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Intersting Place to work
Senior Lab Technologist (Current Employee), Teterboro, NJOctober 14, 2014
The people there are nice and fun to work. Also everyone is helpful and will learn a lot of new things.
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to much change
Phlebotomist/Medical Asst (Former Employee), nashua,nhOctober 13, 2014
management needed to be upgraded at quest to many changes to the company. to bad our old president left.
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Very Productive
Lab Tech/Phlebotomist (Current Employee), brightonOctober 13, 2014
Very interesting, love working with my Co-workers, and meeting new people. The patients are friendly.
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Poor management
Phlebotomist/Processor (Former Employee), West Hills, CAOctober 13, 2014
Managers have favorites, never the same supervisor, don't pay you well, never enough help from co-workers, customer service refuses to help sites, not a good company to work for. There is no advancement or incentives for employees to work for Quest Diagnostics. No teamwork.
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Great work environment
TeleUnderwriter (Current Employee), Lees Summit, MOOctober 13, 2014
I loved working at chipotle. It was a fast past working environment and everyone at the store I worked at got along so going to work was not a drag.
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Productive, always busy getting to meet a lot of different people.
Lead phlebotomist (Former Employee), Susquehanna ValleyOctober 11, 2014
Pros: going to work, pay was great, meeting someone different everyday, working in the nursing homes.
Cons: no breaks or lunch sometimes, no team work.
I would arrive at work 10 minutes early for a little time to myself, that would never happen there were always one to six people waiting t
for to get labs. There was always something new to learn, the most important thing I learned was patience, sometimes the waiting room was full of people who walked in needed to get to work, and others who made an – more... appointment, of course I had to see them first, that's when the rudeness would begin. so I learned to block it out, smile, explain do the best I could.
Most of the time I would work alone, every now and than I would work with one or two other co-works it was nice to have the help but the co-works did not mind there own business. I have to say that was the hardest part for some or being new trying not to get involved with what your co-workers are saying. I never worked with people who would try and sabotage your job. The patients brightened up my day, I met some very interesting people and some wonderful little kids. – less
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great place to work
PATIENT SERVICE REPRESENTATIVE (Former Employee), Amherst, NYOctober 10, 2014
Pros: good pay
Cons: medical
a typical day was never knowing who was going to come in. i've learned to always appreciate others. Management great.co-workers always there when needed. hardest part saying goodbye.best part talking with new people everyday
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excellent job training
Billing Customer Service Representative (Former Employee), Las Vegas, NV 89119October 9, 2014
Pros: management that listened to any issue
Cons: travel time to work was over an hour
My day was very structured. You knew what was expected by management in your job field. It was a very friendly atmosphere, easy to ask questions. Difficult billing customer services calls was the hardest part of my job. It was offset by the assistant's from my Lead.
Resolving billing issues with a patient that had been struggling so long to get their – more... issue corrected. – less
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Quest Diagnostics
Senior Financial Analyst (Current Employee), Collegeville, PAOctober 8, 2014
Pros: good benefits
Cons: staff cuts
Good benefits however major staffing cuts. Management changes and contract loses impacting business.
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A GOOD PLACE TO WORK
Phlebotomist (Former Employee), WOODALE,IL.October 8, 2014
EVERY DAY WAS DIFFERENT, ALSO A LOT OF LEARNING FROM EACH OTHER. NEW TEST ALWAYS AVAILABLE.
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Production enviroment
Specimen Technician III (Current Employee), Tucker, GaOctober 7, 2014
It's different.
Production is number one.
Management is something is a force. My co-workers is very creative.
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love to job
Customer service (Former Employee), Apopka, FLOctober 7, 2014
good place to work fast pace and learned new stuff quickly typical day at work you have to deal with patients on a daily basis
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Fast passed working environment
Specimen Processor (Former Employee), Rockville, MDOctober 7, 2014
Pros: benefits
Cons: advancement
Good people to work with but management is harder to work with.
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Productive, Multi-Tasking
Senior Customer Service Representative (Former Employee), Auburn Hills, MIOctober 6, 2014
Most pleasure I received from my job, knowing that I was able to help and please the customer. Being able to problem solve and rectify situations.
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Very Productive in customer satisfaction and team player
Phlebotomist (Former Employee), Saint Charles, MOOctober 6, 2014
Pros: lunch from a drug rep
Cons: sometime hurting a patient without trying to
A typical day at work was very rewarding in helping patients who were fearful of getting there blood drawn to help them to relax to listen to them if they had concerns with what the outcome of the blood test may be. It was rewarding in developing a personal relationship with the staff and physicians. The hardest part of this particular type of job would – more... be to draw blood from a baby and to see the face of a helpless mother that knew the blood test was necessary for that child. The most enjoyable part of the job was knowing that every patient that needed there blood drawn was drawn successfully in one stick, the samples were handled properly and sent to the lab with care, the insurance company was billed correctly, everything went well with the co workers and the physician was pleased when the patient praised the phlebotomist for sticking the first time and they didn't feel any pain! – less
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Quest
Current position STAT driver (Current Employee), Sarasota, FLOctober 5, 2014
Pros: benefits
Cons: pay
Not a bad place to work but compensation is very low for the work expected. Advancement is pretty poor. Benefits are good.

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About Quest Diagnostics

Quest Diagnostics is testing its ability to be the world's leading clinical lab. The company performs diagnostics on some 146 – Read more

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