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Quest Diagnostics
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1,494 reviews

Quest Diagnostics Employee Reviews

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good place to work but no concern in there phlebotomist.
Phlebotomist II (Former Employee), Stratford, CTJuly 29, 2015
Pros: meet great people and
Cons: unable to further yourself in the company
daily : operated a patient service center 180-200 clients a day .
management was very laid back and company as whole was an learning experience but a very hard place to "climb up the ladder".
Co-workers were trustworthy and great team to work with.
the hardest part of this job was that the company was great but did not appreciate your need and want to go one step further.
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PRODUCTIVE AND FUN
HOUSECALL COORDINATOR/PHLEBOTOMIST (Former Employee), STATEN ISLAND, NYJuly 29, 2015
I WORKED IN THE HOUSE CALL DEPARTMENT THAT ALLOW TO TRAVEL THE 5 BOUROGHS INCLUDING NJ TO VISIT HOMEBOUND PATIENTS AND COLLECT LAB SPECIMENS
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A very Professional and serius Place to work for!!!
Clerk (Former Employee), Tampa, FlJuly 28, 2015
Quest Diagnostic has a very good environment, with a such of good team leadership, People with a lot of dedication for many years, this company has save millions of life's as time goes by!!! just care to give the most exact results on any test. they deserve the people's respect and of course mine as well.
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Fast paced enviroment which provided me with the ability to travel and learn new things
Field Specialist (Former Employee), Lenexa, KSJuly 28, 2015
I loved working with this company, in order to work this particular position you have be very career oriented and be willing to travel at least 75 to 100 percent of the time.
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Very productive and fun place to work.
Laboratory Assistant (Former Employee), Tucker, GAJuly 28, 2015
Able to work at a high production rate. Very good machine operator. Great management a very clean and nice place to work.
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benefits for getting your own labs for free
Phlebotomist/Lab Assistant (Former Employee), Fort Myers, FLJuly 27, 2015
Pros: none
Cons: health care, insurance
Very good lab that people can trust, multinational company,
good health benefits.
learned how to work with lab specimens
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PSC employment at Quest
Certified Phlebotomy Technician (Former Employee), Lake Zurich, ILJuly 27, 2015
Pros: benifits!
Cons: large blood test orders at times and heavy pt flow at times
Draw blood of all ages that come to PSC with dr written orders.
keep inventory, reception duties, process and pack specimens for them to be picked up and taken to lab for testing.
DOT and NON DOT drug screening.
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Good benefits
Supervisor (Former Employee), Teterboro NJJuly 26, 2015
Pros: benefits
Cons: job security
Company with good benefits. Very little job security, constantly restructuring and cutting personnel. Hard to balance personal life with the work
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great place to work
Client Service Representative (Former Employee), Tucker, GAJuly 24, 2015
A typical day at work would be taking approximately 95 incoming calls from clients and patients regarding labs, and various test information.
I've learned a lot over the years from being lab assistant – more... to client service rep. Integrity. Knowing that the patient is the most important and their lives are in our hands past through the client.
The hardest part was when all systems went down and everything was to be done manually, and then when the system was back up, catching up all calls in the system in a timely manner. But it was accomplished.
Enjoyable day was knowing I assist my clients and patients with their needs and they were happy. – less
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Work off site. Great office.
Certified Phlebotomy Tech /PSR2 (Current Employee), naperville ilJuly 24, 2015
Pros: good team
Cons: scheduling
ok place to work. Awesome Supervisor and leads. Work with you on scheduling. Easy place to work. Fast Paced at times. Not a lot of opportunity for advancement though.
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Excellent company
Patient Services Specialist Trainer (Former Employee), Cary, NCJuly 23, 2015
Pros: can grow
Cons: need more like them
Enjoyed coworkers, staff and supervisors. Excelled a lot within the company and had a lot of growth. Had to relocate otherwise would still be with the company. Served 13 years with the company.
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Quest Diagnostics cares about its people and its patients
IT Implementation Analyst/Project Manager (Former Employee), Irving, TXJuly 23, 2015
Pros: Great group of people to work with.
Cons: Salary was lower
I worked there for 20 years and loved every minute of it. They exhibit a family atmosphere. I left because of salary and I wish I had stayed there.
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Good Team work
Cytopreparatory Technician III (Former Employee), Greensboro, NCJuly 22, 2015
Entry level position, with co-works willing to provide help and teach you how to work smarter for better use of time. Once you master how to use the machines the job was easy.
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Not a fun place to work
Client Service Rep. II (Current Employee), Lenexa, KSJuly 21, 2015
Pros: Wear jeans everyday
Cons: everything is monitored
Do up training in your position and don't receive more pay. Co workers are fun to work with. But not a great place to work. There is lots of up training and little pay and the starting salary is all of the board and some people don't have any experience and come in making more than a person who has lots of experience.
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Very Productive work environment
Specimen Processor Technician II / Lab assistant (Former Employee), Lenexa, KSJuly 21, 2015
Pros: Good Benefits, Easy to move up the ladder.
Cons: 3rd shift, overwork, New management
I came in there with no experience on data entry and I never work in a laboratory . It was a really cool environment, good people. They taught me alot . Management was going thru some dramatic changes.
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Not a great place to work right now
IT Dept (Former Employee), Teterboro, NJJuly 21, 2015
Lack of job security. Spent years as a contractor before I was finally hired and let go after a year of being a full-time employee. I would not suggest working for this company if you have a choice.
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Loved working for this company
Phlebotomy Service Rep II (Former Employee), Las Vegas, NVJuly 20, 2015
I loved this company, It saddens me when I think about why I left. Quest Diagnostics was a great company with great people, patients and coworkers.
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Below Minimum Wage Pay in a Very Disorganized Company
Mobile Examiner (Former Employee), Louisville, KYJuly 20, 2015
Pros: None
Cons: You don't matter, because you are just a low level money sucker, and if you don't like it, they will hire the next one to work for no pay.
If there is any chance for Quest Diagnostics to completely fall of the boat, it is to have a subsidiary as ExamOne. This place is ridiculous. It is some sort of telemarketing company, that is responsible – more... for life insurance applicants’ medical exams at their homes. It is a good merger, because Quest has the lab necessary for testing the blood specimens. The problem is that since the lab in Louisville is responsible for Kentucky and West Virginia, hiring of Mobile Examiners has to be done in a semi virtual form. Plus, since they cannot guarantee any work schedule, they don’t hire full time or part time phlebotomists, but they very creatively call it “on call” position. This also means that they can call you and rely on you all day long, but they will only pay you if work is assigned to you and completed according to very questionable rules. It is very stressful job. No one knows how much work will be available, when and even if there will be anything, because sometimes applicants do not show for the appointment or they cancel it. So, you don’t make much money at all. The company compensates you a very a small amount for canceled appointments, but it is not worth it and you have to fill out forms and wait for someone’s approval, which wastes more of your time. This is why they call it “on call”, because they do not want to pay you for your time working for the company.
They have a lot of employee turnover, but they do not disclose it and keep looking for lost souls who are clueless about the working conditions and lack of decent pay. That is how the company operates, by deceiving people and not disclosing anything in advance, so they can use your cheap labor for as long as you can take it, then they switch to the next one if you don’t like it.
When you go to work for a new company, you would expect that that you can count on your manager when issues arise or at least for an advice. Not here. When you apply for the position, the manager calls you for a short interview, and this is the last time you will ever hear from him. He neither has time for you, nor has the desire to deal with employees. He immediately gets rid of you by transferring you to HR for a difficult hiring process. If hired, in about a month, you might receive a short email from him telling you that you are assigned to someone else. If you are naïve enough to ask him a question, he will always email you one and the same new employee packed, so you can find the answer yourself and live him alone.
The whole plan how employees work is actually not so bad if the pay was worth it. You give the company a window of availability during the week, at time of the day convenient for you. If you give them a very wide window from early morning to late evening, you will not be given more work, but a couple of home visits will be spread throughout the day. So, you might work early in the morning, then again around noon, and again in the evening. Your whole day will be kind of assigned for work, but you only get paid per case, which is not much. Support stuff who actually work in the Louisville’s office, disappear at the end of their shift and you can never reach anyone. They are not insane like Examiners to accept per case job offer. They are the lucky ones to have work schedule, get paid, and enjoy their lives after hours.
Since, you are using your own car and the company refuses to compensate you adequately for gas and wear and tear on the vehicle, this is all on you. They justify this by telling you that you can claim the mileage in your tax return next year and get the money from the government. They pay per case, instead per hour, which is not in your benefit at all, but it is for company’s profitability purposes. Training with the company is online only, support is very poor and rules are very blurry. No one in the company cares about you and your success. The chance of mistakes is very high and when you make one, then you finally hear from the useless manager. He sends you an abusive email saying that you made an error, and you will not be paid for the case until you fix it, and your name is sent to quality assurance department. Of course he sends you this email just before payday, so you don’t have enough time and you don’t get paid what you worked for. There is no other way, but to hate the manager for stealing from you, but this is how the company operates anyway.
You never know when you will work, and how many cases you will be assigned. You will be able to see your schedule in advance, but it is never fixed. There are different exams and you are paid accordingly, but there is not a huge difference. The average pay is slightly higher than $20 per case. You might be assigned two or three cases per day or less. You are using your own vehicle and you have to have a good computer with a good printer, because you print a lot of paperwork. After vehicle and other personal expenses for company benefit, considering the time needed to drive to peoples’ homes, complete the exam, fill out paperwork according to very shady rules, and preparing everything for shipping, you make about $5 to $6 an hour. It is very stressful job, support is very slow and unreliable, and you are on your own. You will feel like you hit the bottom in your life and you will end up broke. – less
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Professional work place
Histotechnician (Former Employee), Teterboro, NJJuly 19, 2015
Histotechnician position was a great entry level position. The company provided good benefits and associates were professional. The experience was a good stepping stone into obtaining the ASCP certification.
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Loved this job
Department Trainer (Former Employee), Tucker, GAJuly 18, 2015
This was a great, safe and positive work environment that provided god pay and good insurance for my family. I was very sad to have to leave this company due to getting married.

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About Quest Diagnostics

Discover a career with real meaning at Quest Diagnostics (NYSE: DGX), the nation's leading provider of diagnostic testing, information – Read more

Quest Diagnostics Salaries

Route Service Merchandiser
$11.31 per hour
Customer Service II
$13.34 per hour
Medical Assistant
$20.00 per hour
Client Services
$13.93 per hour
Medical Biller II
$19.50 per hour

Quest Diagnostics Photos

Happy to be here, end of the day Yesss... work is done.
In between patients